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Notification of support ending for some simulations

You are here: Home > Forum > Announcements > Permanent announcements > Notification of support ending for some simulations

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Notification of support ending for some simulations 01/05/2024 at 18:29 #156155
GeoffM
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We, at SimSig, have supported several free/donationware simulations for many years now - in many cases for more than a decade. But we also have an ever-growing number of paid simulations that we need to support and it is not humanly possible to do both.

To that end, we have compiled a set of end-of-support dates for free/donationware simulations, and for some of our older paid simulations. In many cases, there are currently no open Mantis tickets but this is not an invitation to start fault-finding or asking for new features or eras. Many of these sims have already had new versions released within the last year.

We do not plan to withdraw any simulations marked for end-of-support. They will still be available to download and, where relevant, to purchase. Paid-for simulations will remain paid-for and licenses will still be required.

Occasionally a simulation that is past its end-of-support date may yet receive an update, most likely if an adjacent sim needs to be chained to it.

The following simulations have previously been announced or mentioned as unlikely to have further updates: King’s Cross, Liverpool Street (station).

The following simulations will have an end-of-support on July 31st 2024: Brighton (NOT Three Bridges), Carlisle, Chicago Loop, Derby, Exeter, Liverpool Lime St, Llangollen, North East Wales, North Wales Coast, Saltley, Stafford, Swindon/Didcot, Waterloo (NOT Wimbledon), Westbury.

The following simulations will have an end-of-support on October 31st 2024: Coventry, Feltham, Horsham, Huddersfield, Huyton & St. Helens, West Hampstead, West Yorkshire, Wolverhampton.

The following simulations will have an end-of-support on January 30th 2025: Leeds Ardsley, Leeds NW, LTS, Marylebone, Oxford, Watford Jn, York N/S.

SimSig Boss
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Notification of support ending for some simulations 01/05/2024 at 19:46 #156157
raygun
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unfortunate things like this need to happen but grateful for the amount of support given to these sims!
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Notification of support ending for some simulations 01/05/2024 at 19:49 #156158
HST125Scorton
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That's a few simulations, but the move I do support. Hopefully new sims and updates to the remaining payware sims will continue. Will Carlisle get it's final issues fixes before 31st July 2024 though?.
Aaron (AJRO) | Timetable Writer
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Notification of support ending for some simulations 02/05/2024 at 18:58 #156171
jonathanp
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It's unlikely I know, but if a future update to the loader contained a change which unexpectedly caused major new problems in an unsupported simulation, does this mean that would you withdraw the simulation rather than fix the loader?
Last edited: 02/05/2024 at 18:59 by jonathanp
Reason: None given

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Notification of support ending for some simulations 02/05/2024 at 22:55 #156172
GeoffM
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HST125Scorton in post 156158 said:
Will Carlisle get it's final issues fixes before 31st July 2024 though?.
I suspect developers would prefer to update newer, paid-for sims than concentrate on a free sim that's had over 14 years of free updates.

jonathanp in post 156171 said:
It's unlikely I know, but if a future update to the loader contained a change which unexpectedly caused major new problems in an unsupported simulation, does this mean that would you withdraw the simulation rather than fix the loader?
While it has occasionally happened where a change affected some sims, obviously we try to avoid such things, and roll back or amend the Loader if it does happen.

SimSig Boss
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Notification of support ending for some simulations 02/05/2024 at 23:53 #156173
jc92
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What's the situation with regards to support to packaged timetables? Presumably they won't be upgraded to take advantage of newer features (such as set down types). Will they still be supported for chaining purposes, for instance where global decisions need to be added, an errant consist corrected, or a missing alternative added?
"We don't stop camborne wednesdays"
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Notification of support ending for some simulations 03/05/2024 at 17:08 #156184
GeoffM
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jc92 in post 156173 said:
What's the situation with regards to support to packaged timetables? Presumably they won't be upgraded to take advantage of newer features (such as set down types). Will they still be supported for chaining purposes, for instance where global decisions need to be added, an errant consist corrected, or a missing alternative added?
Groundhog timetables are a little more complex. When support for a sim ends, don't expect the timetables with that sim to be updated either. The master datasets we use will continue to get updates, just not necessarily the sims that extract from those datasets. Think of it this way: a freight runs from Wembley Yard to Coatbridge and we discover that it should have had a decision, or the consist wasn't quite right, you now have 12 (?) simulations to update and test, 12 x ~27 hours, except probably more as we need to at least check the seeds as well (typically 2-3). That's just not practical, or sensible when some of those timetables have been out for many, many years.

SimSig Boss
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Notification of support ending for some simulations 04/05/2024 at 10:23 #156186
raygun
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could notes be added to these sims (and any others where support has ended) just to so that people know before purchase that it's no longer supported?
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Notification of support ending for some simulations 04/05/2024 at 11:01 #156187
flabberdacks
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raygun in post 156186 said:
could notes be added to these sims (and any others where support has ended) just to so that people know before purchase that it's no longer supported?
I don't think it really changes the end user experience. We all do our best to make sure all issues that can be addressed are addressed and then that's that. Don't know if a message is necessary. Might turn people off buying a really good old sim.

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Notification of support ending for some simulations 04/05/2024 at 14:19 #156190
jc92
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flabberdacks in post 156187 said:
raygun in post 156186 said:
could notes be added to these sims (and any others where support has ended) just to so that people know before purchase that it's no longer supported?
I don't think it really changes the end user experience. We all do our best to make sure all issues that can be addressed are addressed and then that's that. Don't know if a message is necessary. Might turn people off buying a really good old sim.
It does if someone buys a non supported one which chains to a new one with the expectation they can chain them, only to find out the non supported one is missing the odd train in a GHD and it won't be fixed.

The other unclear point here which has been raised off forum by several others is that several listed sims have outstanding bugs not rectified in existing releases. Is a guarantee provided to a potential buyer that they're going to get a fix prior to support being dropped.

As someone whos bought a ton of unsupported legacy games on platforms like steam, it's not a deterrent to purchase, but I think a fair expectation has to be set with a customer.

"We don't stop camborne wednesdays"
Last edited: 04/05/2024 at 14:21 by jc92
Reason: None given

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Notification of support ending for some simulations 04/05/2024 at 14:52 #156191
Stephen Fulcher
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I am not going to get into a debate about policy, as a tester I don’t think it’s appropriate for me to comment either way.

What I would say is if others have an issue off-forum then they are of course always best to raise them on the forum rather than either through proxies or on unofficial channels.

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Notification of support ending for some simulations 04/05/2024 at 17:06 #156193
0D07
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To be fair that is a very valid point that you make JC92.

I would be nice to see a some clarification if the outstanding fixes will be carried out in time before support is ended. I hope going forward that the testing of sims is done differently I know from wring timetables that anything that is multi era only the most modern tends to be tested thoroughly. I appreciate that a TT has to be created to test it but a loco or a train could be tested and in the other eras to assist with the ridding of sim bugs and other anomalies on the sim. I know I have York N/S TT ready to go but there are a few issues that still need sorting on that with open Mantis Tickets and same with Doncaster North and I a few on Doncaster Station still have open tickets.

Regards,
Zero Delta Zero Seven

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Notification of support ending for some simulations 04/05/2024 at 17:31 #156194
TUT
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On the subject of GHD timetables it appears to me that we have a slightly disappointing state of affairs at the moment which I would have hoped would be resolved in due course.

With the release of Crewe SimSig now covers the entire route from the buffers at Euston to the buffers at Holyhead, which is really quite something. I don't think it's quite possible to perfectly simulate reality in terms of eras, but that's something you can overlook.

However will the sims are there the timetables aren't. And without a timetable to run what is a sim to the average user but an overengineered signalling diagram? If we go to North Wales Coast (which is on the list) we can only choose from a 2009 and a 2015 timetable. The Rugby sims only give us 2009, as does Wembley Mainline. But Staffordshire only has 2015 and 2019 and Crewe only 2015. I believe user-contributed GHD timetables are officially discouraged so that seems a bit of a shame. As does the fact that Swindon (a really great sim) has never had any GHD timetable.

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Notification of support ending for some simulations 05/05/2024 at 12:01 #156200
slatteryc
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Folks in order to comment can we get some clarity

1. What does Out of Support Mean ?
2. Will they be withdrawn from the store or open sourced


In my own work Out of Support means "no code fixes will be provided" but that is not the same thing as no support will ever be given. and that rule has been broken several times e.g. for security fixes in new OS releases

Also with the combo of the loader and the sim itself I presume this will be a road to navigate like any other

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Notification of support ending for some simulations 05/05/2024 at 12:53 #156201
njimiller
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slatteryc in post 156200 said:
Folks in order to comment can we get some clarity

1. What does Out of Support Mean ?
2. Will they be withdrawn from the store or open sourced


In my own work Out of Support means "no code fixes will be provided" but that is not the same thing as no support will ever be given. and that rule has been broken several times e.g. for security fixes in new OS releases

Also with the combo of the loader and the sim itself I presume this will be a road to navigate like any other
Doesn’t Geoff’s original message clarify all of that?

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Notification of support ending for some simulations 05/05/2024 at 17:55 #156204
slatteryc
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no ?
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Notification of support ending for some simulations 05/05/2024 at 18:10 #156205
eps125
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slatteryc in post 156200 said:
Folks in order to comment can we get some clarity

1. What does Out of Support Mean ?
2. Will they be withdrawn from the store or open sourced


In my own work Out of Support means "no code fixes will be provided" but that is not the same thing as no support will ever be given. and that rule has been broken several times e.g. for security fixes in new OS releases

Also with the combo of the loader and the sim itself I presume this will be a road to navigate like any other
1. What does Out of Support Mean ?
Effectively this means that there will be no further updates to the simulation itself except in the circumstances Geoff has mentioned:
Quote:
Occasionally a simulation that is past its end-of-support date may yet receive an update, most likely if an adjacent sim needs to be chained to it.
2. Will they be withdrawn from the store or open sourced ?
Quote:
We do not plan to withdraw any simulations marked for end-of-support. They will still be available to download and, where relevant, to purchase. Paid-for simulations will remain paid-for and licenses will still be required.
Cheers

Last edited: 05/05/2024 at 18:10 by eps125
Reason: None given

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