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Strange issue with licences on laptop

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Strange issue with licences on laptop 28/03/2018 at 18:24 #107061
WesternChampion
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173 posts
I recently had a hard disk failure and had to request a licence unlock, which was expedited for me speedily for which many thanks. Yesterday I had an unexpected shut down, following which all of my MS programs seemed to be operating as if this was their first use. When I got round to running SimSig, I then found that all but a couple of my licences were once again saying "Allocated to another machine." I am sorry for being a pain but would like to request another full unlock, after which I hope not to have to bother you again.

Chris

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Strange issue with licences on laptop 28/03/2018 at 18:49 #107065
headshot119
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4869 posts
If your machine ID has changed then it would cause this issue. Just fire off the unlock requests and I'll keep an eye out.
"Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer
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Strange issue with licences on laptop 29/03/2018 at 07:30 #107082
WesternChampion
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173 posts
Thanks, Karl

All sorted.

Chris

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