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Licenses allocated to another machine, Multiple issues

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Licenses allocated to another machine, Multiple issues 16/05/2019 at 23:10 #118336
TSB_1306
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2 posts
Hi, Simsig forums.

I am having loads of issues with my Mac version of SimSig licence manager. Every time I open a new SimSig session all my licences show as Allocated to another machine. So I request a unlock for them all, go through and allocate them back to my machine. I get a message saying "A License for this product is already allocated to this machine. Do you wish remove the existing license first?"

This is after I have been granted the unlock by admins and the status has changed from allocated to another machine to Nothing.

This happens every time I open a SimSig session. Can somebody help, please?

Thanks in advanced.


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Licenses allocated to another machine, Multiple issues 16/05/2019 at 23:39 #118337
GeoffM
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6370 posts
Have a look for a file called common.cfg and delete it - it'll force a redownload of the licenses. That *might* help.

On my Windows machine it's in:
C:\Users\Public\Documents\SimSig\common.cfg

Not sure how the Mac version works.

SimSig Boss
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Licenses allocated to another machine, Multiple issues 17/05/2019 at 11:48 #118347
Albert
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1315 posts
On Linux you can find these folders in the 'Windows' environment in ~/.wine/drive_c/. Given the similarities between Mac and Linux, I guess Mac users have a similar folder where you can find the contents of the C: drive that is presented to SimSig.
AJP in games
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Licenses allocated to another machine, Multiple issues 17/05/2019 at 11:59 #118348
TSB_1306
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2 posts
Thanks for your help, I have deleted 'common.cfg' I and then have requested an unlock on all the licences.
Fingers crossed this solves it.

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