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| Issues with accessing sims 31/05/2019 at 18:21 #118572 | |
apache668
34 posts |
Hello! I've just purchased my first sim (Salisbury, as it's my local) and after sorting everything out on the licence manager it still keeps the sim in demo mode. This may have been asked before however if not, can anyone suggest a way of fixing this? thanks Basically... What it is driver... We uh.... Log in to reply |
| Issues with accessing sims 31/05/2019 at 20:42 #118575 | |
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Stephen Fulcher
2088 posts 
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Can you explain what you mean by "sorting everything out in Licence Manager" please? If you open the Licence Manager again, does your licence for Salisbury show allocated to "this machine" or "nothing"? Log in to reply |
| Issues with accessing sims 31/05/2019 at 20:53 #118576 | |
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apache668
34 posts |
Stephen Fulcher in post 118575 said:Can you explain what you mean by "sorting everything out in Licence Manager" please? Sorry! licence allocated to "This machine" Basically... What it is driver... We uh.... Log in to reply |
| Issues with accessing sims 31/05/2019 at 22:50 #118580 | |
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apache668
34 posts |
Stephen Fulcher in post 118575 said:Can you explain what you mean by "sorting everything out in Licence Manager" please?I've just tried re-allocating the licence again and I get a pop-up saying "Error updating local licences" could this be the issue? Basically... What it is driver... We uh.... Log in to reply |
| Issues with accessing sims 31/05/2019 at 23:21 #118581 | |
Edgemaster
332 posts |
If you delete the "Common.cfg" file in the SimSig user directory and open the licence manager again, it should recreate the file fresh. Sometimes this clears out the problem.
Log in to reply |
| Issues with accessing sims 01/06/2019 at 11:03 #118600 | |
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apache668
34 posts |
Edgemaster in post 118581 said:If you delete the "Common.cfg" file in the SimSig user directory and open the licence manager again, it should recreate the file fresh. Sometimes this clears out the problem. Can't seem to find it! I've tried searching for it but to no avail. Basically... What it is driver... We uh.... Log in to reply |
| Issues with accessing sims 01/06/2019 at 11:18 #118601 | |
postal
5269 posts |
apache668 in post 118600 said:Edgemaster in post 118581 said:On Windows 10 you find it in C:\Users\Public\Documents\SimSig. If you are using another operating system, post back and someone will identify the location for you.If you delete the "Common.cfg" file in the SimSig user directory and open the licence manager again, it should recreate the file fresh. Sometimes this clears out the problem. “In life, there is always someone out there, who won’t like you, for whatever reason, don’t let the insecurities in their lives affect yours.” – Rashida Rowe Log in to reply |
| Issues with accessing sims 01/06/2019 at 14:52 #118606 | |
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apache668
34 posts |
postal in post 118601 said:apache668 in post 118600 said:Edgemaster in post 118581 said:On Windows 10 you find it in C:\Users\Public\Documents\SimSig. If you are using another operating system, post back and someone will identify the location for you.If you delete the "Common.cfg" file in the SimSig user directory and open the licence manager again, it should recreate the file fresh. Sometimes this clears out the problem. Thanks for that, unfortunately Common.cfg doesn't exist in that location for me! I'm on windows 10 so don't know what is going on there. I loaded SimSig and went to install the new updates and when it had finished it said there were 70+ errors and that it couldn't create lots of the directories for TT's etc. (I think) can anyone shed some light on this? Basically... What it is driver... We uh.... Log in to reply |
| Issues with accessing sims 01/06/2019 at 15:07 #118607 | |
GeoffM
6380 posts |
Either you don't have admin rights, or a virus checker is being over protective, at a guess. Not sure which but hopefully someone can identify the issue.
SimSig Boss Log in to reply |
| Issues with accessing sims 01/06/2019 at 15:32 #118610 | |
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MarkC
1105 posts |
I would say it is most likely a virus checker causing the problems, as normally* you do not need admin rights to write to the public documents folder. *the default for the public folder is that everyone can read/write to it, without restriction. Log in to reply |
| Issues with accessing sims 01/06/2019 at 17:48 #118617 | |
bugsy
1795 posts |
MarkC in post 118610 said:I would say it is most likely a virus checker causing the problems, as normally* you do not need admin rights to write to the public documents folder.If it were to be a virus checker causing the problem, would other files be missing from this location? Everything that you make will be useful - providing it's made of chocolate. Log in to reply |
| Issues with accessing sims 01/06/2019 at 17:58 #118618 | |
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MarkC
1105 posts |
bugsy in post 118617 said:MarkC in post 118610 said:Not necessarily, as an update to a virus scanner could leave all that were there previously but not download new files, but the OP has stated in a post at 1451 that he was getting 70+ errors. and directories were not being created. I do belive other users have had a simular issues and to resolve they had to disable the virus scanner, or an exception needs to be added for the SimSig updater in the firewall rules.I would say it is most likely a virus checker causing the problems, as normally* you do not need admin rights to write to the public documents folder.If it were to be a virus checker causing the problem, would other files be missing from this location? Last edited: 01/06/2019 at 18:02 by MarkC Reason: None given Log in to reply |
| Issues with accessing sims 01/06/2019 at 19:15 #118624 | |
Steamer
3997 posts |
Just to confirm, when you installed the SimSig system files, did you install them to the default location, or did you change it to a custom location?
"Don't stress/ relax/ let life roll off your backs./ Except for death and paying taxes/ everything in life.../ is only for now." (Avenue Q) Log in to reply |
| Issues with accessing sims 01/06/2019 at 19:36 #118626 | |
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postal
5269 posts |
Steamer in post 118624 said:Just to confirm, when you installed the SimSig system files, did you install them to the default location, or did you change it to a custom location?I have everything SimSig which I can control in a bespoke location but C:\Users\Public\Documents\ still contains an automatically created SimSig folder and a common.cfg file which seems to be one of the key issues for this problem. “In life, there is always someone out there, who won’t like you, for whatever reason, don’t let the insecurities in their lives affect yours.” – Rashida Rowe Log in to reply |
| Issues with accessing sims 01/06/2019 at 21:26 #118635 | |
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Jan
907 posts |
MarkC in post 118610 said:I would say it is most likely a virus checker causing the problems, as normally* you do not need admin rights to write to the public documents folder. Isn't there this new Windows 10 anti-cryptolocker protection feature (Controlled Folder Access) that restricts access to the documents folders, too, unless you specifically whitelist a program? Two million people attempt to use Birmingham's magnificent rail network every year, with just over a million of them managing to get further than Smethwick. Log in to reply |
| Issues with accessing sims 01/06/2019 at 21:39 #118638 | |
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MarkC
1105 posts |
Jan in post 118635 said:MarkC in post 118610 said:I would very much doubt that such a feature would apply to the public folder as by its very nature it is to allow access to documents that you don't mind being shared.I would say it is most likely a virus checker causing the problems, as normally* you do not need admin rights to write to the public documents folder. Thinking about it the chances are a exception needs adding for SimSigRefresherC.exe in to the firewall rules, which under Windows 10 I do not know how to do Log in to reply |
| Issues with accessing sims 01/06/2019 at 22:12 #118640 | |
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Jan
907 posts |
I haven't yet updated any of my computers to a version that includes that feature, so can't speak from experience, but this article says that the "Public" folders are part of the default set of protected folders, too.
Two million people attempt to use Birmingham's magnificent rail network every year, with just over a million of them managing to get further than Smethwick. Last edited: 02/06/2019 at 10:47 by Jan Reason: None given Log in to reply |
| Issues with accessing sims 01/06/2019 at 22:25 #118641 | |
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MarkC
1105 posts |
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Last edited: 02/06/2019 at 00:03 by MarkC Reason: None given Log in to reply |