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Help 16/01/2021 at 15:55 #136453
Gnerandy
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5 posts
Just had my computer repaired, unfortunately I have lost my West Hampstead simulation. Can anyone please advise how to re install it. Many Thanks
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Help 16/01/2021 at 15:58 #136454
AlexRail575
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136 posts
You should be able to do it via the loader without problem. Unless you had locked the license to a specific machine (in which case there probably is a workaround)?
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Help 16/01/2021 at 16:00 #136455
headshot119
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4869 posts
You should be able to reinstall via the loader without any issues.

If your license is locked to another machine, which you no longer have access to, you can request it's unlocked via this page https://www.SimSig.co.uk/License/MyLicenses

"Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer
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Help 16/01/2021 at 16:49 #136459
Gnerandy
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5 posts
I have unlocked the licence, when I try to upload the simulation it says I do not have a suitable licence for this simulation, any ideas?
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Help 16/01/2021 at 16:54 #136460
headshot119
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4869 posts
Have you made sure you've logged into the loader on the first page, and have the green tick?
"Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer
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The following user said thank you: Gnerandy
Help 16/01/2021 at 18:20 #136461
Gnerandy
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Sorted, Thanks for your help
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