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New machine 24/07/2020 at 15:23 #129941 | |
JDC
25 posts |
Unable to transfer licences to new machine
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New machine 24/07/2020 at 15:30 #129942 | |
Steamer
3982 posts |
Ensure you've installed/upgraded to Loader V5. The License Manager is no longer used, see this article: https://www.SimSig.co.uk/Article/Details/216 If you can't release the licenses from your old machine, go to your account on the website, click 'Manage Licenses' and request an unlock for all your licenses. Once an admin has released them, you'll be able to use them on your new machine. "Don't stress/ relax/ let life roll off your backs./ Except for death and paying taxes/ everything in life.../ is only for now." (Avenue Q) Log in to reply The following user said thank you: JDC |
New machine 28/08/2021 at 15:35 #141399 | |
hotwellian
211 posts |
I too have a new machine. Couldn't unlock licenses on old machine as it died on me. I have accessed the the licenses page on my account, but cannot see aby way to request an unlock.
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New machine 28/08/2021 at 15:50 #141400 | |
GeoffM
6370 posts |
hotwellian in post 141399 said:I too have a new machine. Couldn't unlock licenses on old machine as it died on me. I have accessed the the licenses page on my account, but cannot see aby way to request an unlock.There should be a purple "Request unlock" button to the right of each locked license on this page. SimSig Boss Log in to reply The following user said thank you: hotwellian |
New machine 29/08/2021 at 12:42 #141409 | |
hotwellian
211 posts |
Thanks Geoff, got it now
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