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Options disappearing when trying to place a call

You are here: Home > Forum > General > General questions, comments, and issues > Options disappearing when trying to place a call

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Options disappearing when trying to place a call 20/04/2023 at 23:29 #151324
RabidRabbit
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14 posts
Has anyone had a problem where you make a call but there are no options to click on once it connects? I had this issue in Westbury and Moss Vale layouts so far
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Options disappearing when trying to place a call 21/04/2023 at 03:50 #151331
i26
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308 posts
I have had it previously but can’t say I’ve had it happen recently.

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Options disappearing when trying to place a call 21/04/2023 at 04:26 #151332
RabidRabbit
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14 posts
Was there any way to fix it, other than starting a new game?
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Options disappearing when trying to place a call 21/04/2023 at 13:13 #151348
drew
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71 posts
Are the options blank all the time, or only sometimes? On Moss Vale, if Berrima or Medway have recently taken at train, or there is a train already departing, the telephone dialog will be blank, because they aren't in a position to take another train. Once the section is clear for a bit, the phone dialog comes back and you can request to send another train. If it's all blank, all the time, then there's a problem.
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Options disappearing when trying to place a call 21/04/2023 at 13:18 #151349
postal
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5264 posts
To avoid the problem could the call be allowed then a response that the train can't be handled at the moment and please call back later? This is the norm for the UK-based sims.
“In life, there is always someone out there, who won’t like you, for whatever reason, don’t let the insecurities in their lives affect yours.” – Rashida Rowe
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Options disappearing when trying to place a call 21/04/2023 at 15:38 #151355
Peter Bennet
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5402 posts
Can you confirm which call(s) in Westbury are giving you a problem and what are you trying to do.

Peter

I identify as half man half biscuit - crumbs!
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Options disappearing when trying to place a call 22/04/2023 at 07:02 #151365
RabidRabbit
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14 posts
Hmmm...actually, for Westbury, I thought that the Yeovil Pen Mill options have gone blank but actually, am I supposed to be able to call there at all? I wasn't quite sure from the manual:)

For Moss Vale, the PN Control seems to blank after playing for a bit, but that may be due to the situation that Drew described:)

Apologies for the late reply..thank you for everyone's help

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Options disappearing when trying to place a call 22/04/2023 at 07:40 #151366
Peter Bennet
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5402 posts
Re Yeovil Pen Mill, the messages available depend on facts. If the facts are not there then there is no message to give and the calls will be blank.

I don't have the details to hand but I think you can ask Yeovil PM to cancel a slot, but only if the slot has already been given.

Peter

I identify as half man half biscuit - crumbs!
Last edited: 22/04/2023 at 08:28 by Peter Bennet
Reason: None given

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Options disappearing when trying to place a call 22/04/2023 at 18:24 #151386
DriverCurran
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688 posts
You will also find this if you have East Coastway. If you are running without Three Bridges connected then you have an option to call the panel 5 signaller to protect Kemps Farm crossing (located between Cooksbridge and Plumpton) as the protecting signal on the down line belongs to Three Bridges ASC, however if you are chained to Three Bridges this call disappears as the 'call' can be made via the f10 messages / Teamspeak / Skype / any other messaging service you are using.

Paul

You have to get a red before you can get any other colour
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Options disappearing when trying to place a call 24/04/2023 at 14:02 #151432
RabidRabbit
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14 posts
Thank you very muchYes, I now see that the Yeovil slot gets given automatically

Thank you to everyone for your help and explanations...much appreciated

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Options disappearing when trying to place a call 24/04/2023 at 15:28 #151433
Peter Bennet
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5402 posts
Sorry, did not expand on the point after I checked the data.

If there's a train awaiting the slot which has not been given then you can phone and ask, if the slot's been given you can ask for it to be restored.
Either message is dependant on one or other of the tests being true.

I can't recall why these were added or whether they'd ever be needed - possibly hand of God events would give rise at least to the second one.

Peter

I identify as half man half biscuit - crumbs!
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