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bought 4 sim package but have had no email

You are here: Home > Forum > Simulations > License Manager > bought 4 sim package but have had no email

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bought 4 sim package but have had no email 25/02/2013 at 18:44 #41800
Stevie G
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13 posts
i bought the 4 Scotland sims but have had no email what do I do next I have installed the licence manager but nothing has come up
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bought 4 sim package but have had no email 25/02/2013 at 18:56 #41803
Ben86
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126 posts
I think the same thing happened to me when I bought the package in January- I was however able to download the files from the links on the homepage. Perhaps try that?

Ben

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bought 4 sim package but have had no email 25/02/2013 at 18:57 #41804
Peter Bennet
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5402 posts
" said:
i bought the 4 Scotland sims but have had no email what do I do next I have installed the licence manager but nothing has come up
Can't explain that but it matters not as you can download the Sims from the Forum - just go to the "Home page" and the links are there.

Peter

[EDIT] have you checked your SPAM folder?

[EDIT2] you have created the order but you don't seem to have completed it.

I identify as half man half biscuit - crumbs!
Last edited: 25/02/2013 at 19:00 by Peter Bennet
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bought 4 sim package but have had no email 25/02/2013 at 19:00 #41805
Stevie G
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13 posts
I have managed to download the sims but cant play them and when I go to the licence manager im not sure what to do as nothing happens when I start it
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bought 4 sim package but have had no email 25/02/2013 at 19:02 #41806
Peter Bennet
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5402 posts
" said:
I have managed to download the sims but cant play them and when I go to the licence manager im not sure what to do as nothing happens when I start it
As above - the order is created but not completed, so you have not finished the process.

Peter

I identify as half man half biscuit - crumbs!
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bought 4 sim package but have had no email 25/02/2013 at 19:12 #41809
Stevie G
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13 posts
I have installed the system files and the licence manager the sim what else do I need to do
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bought 4 sim package but have had no email 25/02/2013 at 19:16 #41810
GeoffM
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6376 posts
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For some reason the order was stuck at "created" which means you created a shopping basket but didn't pay. However, PayPal says you did pay. Manually kicked to the next step so you should now have the necessary emails. Apologies for the hiccup.
SimSig Boss
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bought 4 sim package but have had no email 25/02/2013 at 19:17 #41811
Peter Bennet
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5402 posts
Now Geoff has fixed, when you run License manager you should now see the licenses.

Peter

I identify as half man half biscuit - crumbs!
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bought 4 sim package but have had no email 25/02/2013 at 19:18 #41812
Stevie G
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13 posts
ye emails came through that's no problem just blame technology makes a change from the humans getting it all the time lol thanks
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