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| Licence problem 25/08/2014 at 15:02 #64108 | |
KymriskaDraken
963 posts |
I am still having problems trying to get Fenchurch Street to behave. I keep getting an error message saying that i don't have a licence and that the sim has expired. So far I have tried: Uninstalling and reinstalling the sim Reinstalling the system files, and then updating Deleting the common.cfg file and running the Licence Manager to re-allocate the licence Running loader updater again. And again. Remove, restart and reallocate licence. Sim is v 2.2 and Loader is 4.1.2. This is starting to become annoying as I have paid for this sim but I can't use it. Last edited: 25/08/2014 at 15:54 by KymriskaDraken Reason: Remove licence Log in to reply |
| Licence problem 25/08/2014 at 15:42 #64110 | |
Noisynoel
989 posts |
As mentioned elsewhere on the forum for this issue, Go to your license manager, unallocated the license, save then re-allocate the license
Noisynoel Log in to reply |
| Licence problem 25/08/2014 at 15:50 #64111 | |
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KymriskaDraken
963 posts |
" said:As mentioned elsewhere on the forum for this issue, Go to your license manager, unallocated the license, save then re-allocate the licenseNo, that didn't work. Even with a computer restart after removing the licence. Log in to reply |
| Licence problem 25/08/2014 at 19:09 #64118 | |
Peter Bennet
5402 posts |
I take it you have no problems with any of your other Sims? Peter I identify as half man half biscuit - crumbs! Log in to reply |
| Licence problem 25/08/2014 at 19:20 #64120 | |
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KymriskaDraken
963 posts |
" said:I take it you have no problems with any of your other Sims?No, all of the other licensed sims are working perfectly, on both computers. It's only Fenchurch Street that refuses to behave on either. Log in to reply |
| Licence problem 25/08/2014 at 20:03 #64121 | |
GeoffM
6376 posts |
I've issued another license - try with that one.
SimSig Boss Log in to reply |
| Licence problem 25/08/2014 at 20:12 #64122 | |
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KymriskaDraken
963 posts |
" said:I've issued another license - try with that one.Tried with both and neither work. *bangs head on keyboard* Log in to reply |
| Licence problem 26/08/2014 at 00:27 #64130 | |
BarryM
2158 posts |
What is running in the background whilst you are trying to fix your problem? Barry Barry, Sydney, New South Wales, Australia Log in to reply |
| Licence problem 26/08/2014 at 08:19 #64134 | |
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KymriskaDraken
963 posts |
" said:What is running in the background whilst you are trying to fix your problem?On the desktop: AirPort Base Station Agent iCloud Bank ID Security App Remoteless Helper MS Office Upload Center Dropbox Seagate Dashboard Agent Bredbandsbolaget AV program (F-Secure) And on the laptop: iCloud Bank ID Remoteless Dropbox Bredbandsbolaget AV program On both computers I have tried disabling the AV program but to no avail. I don't think that it's another process that's interfering as surely that would affect all sims and not just one? Log in to reply |
| Licence problem 26/08/2014 at 18:54 #64148 | |
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Lardybiker
771 posts |
The only application likely to cause any issues is a firewall or anti-virus but they will typically block execution of an application rather than cause issues with the sim not finding the license. The fact you have other sims working is the oddity. I wonder if the problem is with the sim you are installing. Looking back, one of the things you haven't said you've done is re-download the sim from the SimSig website and use the newly downloaded file to install the sim. Given what you've tried so far, might be worth a shot just in case. Obviously you'll have to uninstall the current sim first before installing the downloaded version. Last edited: 26/08/2014 at 18:55 by Lardybiker Log in to reply The following user said thank you: KymriskaDraken |
| Licence problem 26/08/2014 at 19:14 #64149 | |
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KymriskaDraken
963 posts |
" said:The only application likely to cause any issues is a firewall or anti-virus but they will typically block execution of an application rather than cause issues with the sim not finding the license. The fact you have other sims working is the oddity.That solved it! The installer file in the downloads section is 2.2a but still identifies in the sim as 2.2 - that's why I thought I had the most up-to-date version but it looks like I didn't. Odd that the Loader didn't want to update it for me though. Log in to reply |
| Licence problem 28/08/2014 at 15:36 #64190 | |
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clive
2789 posts |
" said:Hmm. I can't see why that should matter. Licences are tied to the sim as a whole, not to specific versions of it. And really not to specific versions of the installer. All I can think is that your copy of 2.2 was corrupted somehow. Log in to reply |
| Licence problem 28/08/2014 at 15:48 #64191 | |
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KymriskaDraken
963 posts |
" said:" said:Possibly yes. Still odd though.Hmm. I can't see why that should matter. Licences are tied to the sim as a whole, not to specific versions of it. And really not to specific versions of the installer. All I can think is that your copy of 2.2 was corrupted somehow. Log in to reply |