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| Unable to allocate Licence 21/09/2016 at 19:10 #85218 | |
ajax103
1120 posts |
I've got the two new Leeds sims and I've installed them successfully and they open okay BUT they're stuck in Demo mode as I cannot allocate the licences to my laptop I run SimSig on. Now the Licence Manager on my Laptop makes NO mention of the Leeds Multipack sims BUT if I click on my account on the website it shows both and says the licence has not been allocated yet. I'm confused!!!! Last edited: 21/09/2016 at 19:13 by ajax103 Reason: more info entered Log in to reply |
| Unable to allocate Licence 21/09/2016 at 19:12 #85219 | |
headshot119
4869 posts |
Could you give me a bit more detail please. When you say you can't allocate the license what's the problem? Doesn't show in your license manager? Allocates but sim still thinks it's in demo mode?
"Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer Log in to reply |
| Unable to allocate Licence 21/09/2016 at 19:15 #85220 | |
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ajax103
1120 posts |
headshot119 said:Could you give me a bit more detail please. When you say you can't allocate the license what's the problem? Doesn't show in your license manager? Allocates but sim still thinks it's in demo mode?Neither of the new Leeds sims show up in the Licence Manager even though I have just downloaded and installed them via updates on the Loader. If I click on my account on the SimSig website, it shows I have brought them but no licences allocated to them so when I fire up the sims, for obvious reasons as no licence is allocated it thinks it's in Demo mode. Log in to reply |
| Unable to allocate Licence 21/09/2016 at 19:19 #85221 | |
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headshot119
4869 posts |
ajax103 said:Just a general point, downloading and installing a simulation is completely separate from the license manager, you don't need a license to install a simulation. And you don't need to have it installed to view it in the License Manager. ajax103 said: If I click on my account on the SimSig website, it shows I have brought them but no licences allocated to them so when I fire up the sims, for obvious reasons as no licence is allocated it thinks it's in Demo mode.I've manually issued you licenses for Leeds Ardsley & Leeds North West. (The website had incorrectly given you a multibuy license) Let me know if you still have an issue. "Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer Log in to reply |
| Unable to allocate Licence 21/09/2016 at 19:20 #85222 | |
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ajax103
1120 posts |
Just a update for some reason the Licence Manager has just woke up and has allowed me to allocate the licences - Is there now a delay from installing the sims to the licence manager allowing you to allocate licences?  Lest I can now route learn the new sims!  Thank you SOOOOO much for doing this!!!! Last edited: 21/09/2016 at 19:21 by ajax103 Reason: more info entered Log in to reply |
| Unable to allocate Licence 21/09/2016 at 22:11 #85235 | |
supersignaller
6 posts |
headshot119 said:ajax103 said:Hello, I also bought a multibuy for Birmingham New Street, Coventry, and Wolverhampton. This is shown as a multibuy in my licenses but it hasn't gone to my license manager. Is this the same issue? ThanksJust a general point, downloading and installing a simulation is completely separate from the license manager, you don't need a license to install a simulation. And you don't need to have it installed to view it in the License Manager. Log in to reply |
| Unable to allocate Licence 21/09/2016 at 22:14 #85236 | |
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headshot119
4869 posts |
supersignaller said:You should now see the separate licenses available to allocate. Sorry about any delay. "Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer Log in to reply The following user said thank you: supersignaller |
| Unable to allocate Licence 21/09/2016 at 23:35 #85239 | |
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Redbusman
22 posts |
ajax103 said:headshot119 said:Hi,Could you give me a bit more detail please. When you say you can't allocate the license what's the problem? Doesn't show in your license manager? Allocates but sim still thinks it's in demo mode?Neither of the new Leeds sims show up in the Licence Manager even though I have just downloaded and installed them via updates on the Loader. I'm having a similar problem with the 2 new Leeds sims which I purchased yesterday. In my account on the website they are showing as multi-buy, but are not showing up at all in the License Manager. ( No problems with East Coastway which was purchased at the same time). I would be grateful if you could look into this for me. ( I also had 'Demo' mode on other multi-buy sims purchased before the update, but they all seem to be working again now). Many thanks Neil Last edited: 21/09/2016 at 23:37 by Redbusman Reason: Added info Log in to reply |
| Unable to allocate Licence 21/09/2016 at 23:42 #85241 | |
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headshot119
4869 posts |
Redbusman said:You should now have the individual licenses to allocate to your machine. Once again apologies for this. "Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer Log in to reply The following user said thank you: Redbusman |
| Unable to allocate Licence 21/09/2016 at 23:46 #85242 | |
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Redbusman
22 posts |
headshot119 said:Redbusman said:Yes all sorted now, thank you.You should now have the individual licenses to allocate to your machine. Once again apologies for this. Log in to reply |
| Unable to allocate Licence 23/09/2016 at 10:11 #85304 | |
Chrisrail
384 posts |
I appear to be having the same problem with Leeds NW and Leeds Ardsley showing as Multibuy but not showing in the License manager
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| Unable to allocate Licence 23/09/2016 at 13:12 #85311 | |
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d429uk
6 posts |
Hi I also have the same issue after purchasing the Leeds Ardsley / North West multibuy this morning i'm unable to allocate the licenses they are showing in my account though.. Regards Mark p.s. sorry posted this to wrong thread ealier Mark Log in to reply |
| Unable to allocate Licence 23/09/2016 at 13:13 #85312 | |
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d429uk
6 posts |
Hi I also have the same issue after purchasing the Leeds Ardsley / North West multibuy this morning i'm unable to allocate the licenses they are showing in my account though.. Regards Mark p.s. sorry posted this to wrong thread ealier Mark Log in to reply |
| Unable to allocate Licence 23/09/2016 at 16:02 #85317 | |
GeoffM
6376 posts |
d429uk and Chrisrail, both fixed now. Apologies.
SimSig Boss Log in to reply |
| Unable to allocate Licence 24/09/2016 at 15:21 #85344 | |
Splodge
716 posts 
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Having the same issue; Sims bought, Paypal receipt received but no licences in the manager. Other recent purchases have been instant. Thanks There's the right way, the wrong way and the railway. Log in to reply |
| Unable to allocate Licence 24/09/2016 at 16:07 #85346 | |
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Splodge
716 posts
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All appeared and working now - thanks again!
There's the right way, the wrong way and the railway. Log in to reply |
| Unable to allocate Licence 25/09/2016 at 10:38 #85378 | |
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lnwrelectric
26 posts |
GeoffM in post 85317 said:d429uk and Chrisrail, both fixed now. Apologies.I'm still waiting though as per other thread and your inbox! ** As if by magic problem now solved ** Last edited: 26/09/2016 at 04:51 by lnwrelectric Reason: Probelm resolved Log in to reply |
| Unable to allocate Licence 25/09/2016 at 10:45 #85379 | |
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Mariusz
2 posts |
Hi! I have tried to allocate my licence for Leeds East/West for a few days now, and i still get an error massage saying: Unable to login: Invalid username or password (error code -12). And if I try to use the "Forgot password?" I am forwarded to a website showing : 404 - File or directory not found. The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable. I hope anybody can help? Greetings from Denmark Mariusz Log in to reply |
| Unable to allocate Licence 25/09/2016 at 11:02 #85380 | |
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Jezzabusdriver
75 posts |
I am waiting on my license key for Rugby SCC hopefully it comes through soon as payment was made last night
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| Unable to allocate Licence 25/09/2016 at 12:58 #85381 | |
Peter Bennet
5402 posts |
Mariusz : Are you using your new Forum password in license manager? lnwrelectric : Appears you have a license for Leeds Ardsley + Leeds North West Multibuy and not for the two Sims - odd! Jezzabusdriver : Appears you have a license for Rugby SCC and not for the three Sims - as above - odd! Peter I identify as half man half biscuit - crumbs! Log in to reply The following users said thank you: Jezzabusdriver, Mariusz |
| Unable to allocate Licence 25/09/2016 at 13:13 #85382 | |
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Jezzabusdriver
75 posts |
It appears they have now come through :-)
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| Unable to allocate Licence 25/09/2016 at 16:05 #85383 | |
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Peter Bennet
5402 posts |
Jezzabusdriver in post 85382 said:It appears they have now come through :-)Yes, I had to manually sort it out- have reported the bug. Peter I identify as half man half biscuit - crumbs! Log in to reply The following user said thank you: Jezzabusdriver |
| Unable to allocate Licence 25/09/2016 at 20:24 #85386 | |
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Mariusz
2 posts |
Peter Bennet in post 85381 said:Mariusz : Are you using your new Forum password in license manager?Hi Peter! No, I was using the old, as I have had it for years... :-) Now I tried with the new Forum password, and it works. Thanks! Mariusz Last edited: 25/09/2016 at 20:25 by Mariusz Reason: . Log in to reply |
| Unable to allocate Licence 26/09/2016 at 08:33 #85393 | |
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Chrisrail
384 posts |
Cheers Geoff I owe you a beer
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| Unable to allocate Licence 19/10/2016 at 16:57 #86914 | |
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headshot119
4869 posts |
mark_wfc in post 86913 said:hi I purchased eastcoastwaay and the licence key hasn't come up tia markThe license was automatically issued at 14:13:42, you need to login to the license manager in order to allocate it to your computer. "Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer Log in to reply |