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Take your problem to the top

You are here: Home > Forum > Miscellaneous > Open mic (non-railway) > Take your problem to the top

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Take your problem to the top 27/01/2011 at 09:51 #2299
postal
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While sculling round the internet looking for information about something else, I found a marvellous web-page listing the Chief Executives and their e-mail addresses for a lot of the bodies and companies that have an effect on our everyday lives. However, before you dive in, please take note of the advice at the header of the web-page, which reads:

Have you had enough of dealing with "Customer Services" on general-purpose contact e-mail addresses? Are you not getting replies, or not getting the replies you want? Time to take it to the top! Chief Executive Officers (CEOs) are very reluctant to publish their e-mail addresses. This page attempts to redress the balance by publishing the e-mail addresses for the CEOs of some UK, US and European companies and other organisations.

Some tips when e-mailing:

Be polite; Keep the information concise and to the point
Include customer reference numbers or invoice numbers, if applicable; Include a brief history of the issue, if applicable
Do not accept being passed back to "Customer Services" or elsewhere within the organisation
Insist on a reply from the CEO

If you're working as part of a campaign group, it's best to send a personal, individually-created letter. Letters which are cut/pasted from a standard template will invariably receive a standard template response in reply... If you can't find what you're looking for, please contact the editor of the site. Good luck with your enquiry!


The site can be found at this link

“In life, there is always someone out there, who won’t like you, for whatever reason, don’t let the insecurities in their lives affect yours.” – Rashida Rowe
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Take your problem to the top 27/01/2011 at 09:51 #13347
postal
Avatar
5264 posts
Online
While sculling round the internet looking for information about something else, I found a marvellous web-page listing the Chief Executives and their e-mail addresses for a lot of the bodies and companies that have an effect on our everyday lives. However, before you dive in, please take note of the advice at the header of the web-page, which reads:

Have you had enough of dealing with "Customer Services" on general-purpose contact e-mail addresses? Are you not getting replies, or not getting the replies you want? Time to take it to the top! Chief Executive Officers (CEOs) are very reluctant to publish their e-mail addresses. This page attempts to redress the balance by publishing the e-mail addresses for the CEOs of some UK, US and European companies and other organisations.

Some tips when e-mailing:

Be polite; Keep the information concise and to the point
Include customer reference numbers or invoice numbers, if applicable; Include a brief history of the issue, if applicable
Do not accept being passed back to "Customer Services" or elsewhere within the organisation
Insist on a reply from the CEO

If you're working as part of a campaign group, it's best to send a personal, individually-created letter. Letters which are cut/pasted from a standard template will invariably receive a standard template response in reply... If you can't find what you're looking for, please contact the editor of the site. Good luck with your enquiry!


The site can be found at this link

“In life, there is always someone out there, who won’t like you, for whatever reason, don’t let the insecurities in their lives affect yours.” – Rashida Rowe
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