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| Purchased wrong sim! 16/05/2015 at 23:26 #72314 | |
locoman390
2 posts |
Hi, in my last purchase i wrongly purchased 2 copies of Shrewsbury when 1 item should have been Salisbury. Is there any way to remedy this amazingly stupid act? Log in to reply |
| Purchased wrong sim! 17/05/2015 at 00:00 #72316 | |
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AndyG
1842 posts |
Hi there, I've deleted your (unallocated) Shrewsbury licence, and issued a Salisbury licence in its place. I'm afraid I can't do a cash adjustment to reflect the £10 in lieu of the £15 cost myself, that will be for Geoff M to resolve in due course, or unless you'd be happy to consider it as a donation or credit against a future purchase. I can only help one person a day. Today's not your day. Tomorrow doesn't look too good either. Log in to reply |
| Purchased wrong sim! 17/05/2015 at 00:22 #72317 | |
GeoffM
6376 posts |
Can't do credits with this website software at the moment :blush: so it'd have to be a refund, if that's what you want? locoman390, can you tell me a name (first OR last would do) or date/time of transaction? I'm trying to pair it with a transaction record. I think somebody else might have done the same and AndyG might have not done yours. SimSig Boss Last edited: 17/05/2015 at 00:31 by GeoffM Log in to reply |
| Purchased wrong sim! 17/05/2015 at 01:24 #72318 | |
kaiwhara
587 posts |
I bought a copy of Salisbury and Shrewsbury last night NZ time, deliberately. I already have a Salisbury License, but as I have two computers, I usually end up having to buy the ones I use twice. I havn't allocated the second Salisbury yet simply as I havn't yet been downstairs 
Sorry guys, I am in the business of making people wait! Log in to reply |
| Purchased wrong sim! 17/05/2015 at 07:55 #72323 | |
Steamer
3984 posts |
" said:I bought a copy of Salisbury and Shrewsbury last night NZ time, deliberately. I already have a Salisbury License, but as I have two computers, I usually end up having to buy the ones I use twice.Just to check- you do know that you can use the License Manager to swap the license between the two computers as much as you want? "Don't stress/ relax/ let life roll off your backs./ Except for death and paying taxes/ everything in life.../ is only for now." (Avenue Q) Log in to reply |
| Purchased wrong sim! 17/05/2015 at 07:57 #72324 | |
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kaiwhara
587 posts |
" said:" said:Meh, too lazy, and I have no problem financially supporting a good cause...I bought a copy of Salisbury and Shrewsbury last night NZ time, deliberately. I already have a Salisbury License, but as I have two computers, I usually end up having to buy the ones I use twice.Just to check- you do know that you can use the License Manager to swap the license between the two computers as much as you want?
Sorry guys, I am in the business of making people wait! Log in to reply |
| Purchased wrong sim! 17/05/2015 at 16:13 #72359 | |
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valenta43002
43 posts |
I did the same purchase was on Friday at 2035 approximately
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| Purchased wrong sim! 17/05/2015 at 16:47 #72362 | |
Peter Bennet
5402 posts |
" said:I did the same purchase was on Friday at 2035 approximatelyLicense fixed - you will need to deal directly with Geoff over refunds, per above. Peter I identify as half man half biscuit - crumbs! Log in to reply |
| Purchased wrong sim! 18/05/2015 at 12:25 #72405 | |
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locoman390
2 posts |
Thanks for the assistance guys. I'm not overly concerned about a refund. It was my error.
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