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Purchased wrong sim!

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Purchased wrong sim! 16/05/2015 at 23:26 #72314
locoman390
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2 posts
Hi, in my last purchase i wrongly purchased 2 copies of Shrewsbury when 1 item should have been Salisbury.
Is there any way to remedy this amazingly stupid act?

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Purchased wrong sim! 17/05/2015 at 00:00 #72316
AndyG
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1842 posts
Hi there,
I've deleted your (unallocated) Shrewsbury licence, and issued a Salisbury licence in its place.

I'm afraid I can't do a cash adjustment to reflect the £10 in lieu of the £15 cost myself, that will be for Geoff M to resolve in due course, or unless you'd be happy to consider it as a donation or credit against a future purchase.

I can only help one person a day. Today's not your day. Tomorrow doesn't look too good either.
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Purchased wrong sim! 17/05/2015 at 00:22 #72317
GeoffM
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6376 posts
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Can't do credits with this website software at the moment :blush: so it'd have to be a refund, if that's what you want?

locoman390, can you tell me a name (first OR last would do) or date/time of transaction? I'm trying to pair it with a transaction record. I think somebody else might have done the same and AndyG might have not done yours.

SimSig Boss
Last edited: 17/05/2015 at 00:31 by GeoffM
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Purchased wrong sim! 17/05/2015 at 01:24 #72318
kaiwhara
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587 posts
I bought a copy of Salisbury and Shrewsbury last night NZ time, deliberately. I already have a Salisbury License, but as I have two computers, I usually end up having to buy the ones I use twice.

I havn't allocated the second Salisbury yet simply as I havn't yet been downstairs

Sorry guys, I am in the business of making people wait!
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Purchased wrong sim! 17/05/2015 at 07:55 #72323
Steamer
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3984 posts
" said:
I bought a copy of Salisbury and Shrewsbury last night NZ time, deliberately. I already have a Salisbury License, but as I have two computers, I usually end up having to buy the ones I use twice.

I havn't allocated the second Salisbury yet simply as I havn't yet been downstairs ;)
Just to check- you do know that you can use the License Manager to swap the license between the two computers as much as you want?

"Don't stress/ relax/ let life roll off your backs./ Except for death and paying taxes/ everything in life.../ is only for now." (Avenue Q)
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Purchased wrong sim! 17/05/2015 at 07:57 #72324
kaiwhara
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587 posts
" said:
" said:
I bought a copy of Salisbury and Shrewsbury last night NZ time, deliberately. I already have a Salisbury License, but as I have two computers, I usually end up having to buy the ones I use twice.

I havn't allocated the second Salisbury yet simply as I havn't yet been downstairs ;)
Just to check- you do know that you can use the License Manager to swap the license between the two computers as much as you want?
Meh, too lazy, and I have no problem financially supporting a good cause...

Sorry guys, I am in the business of making people wait!
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Purchased wrong sim! 17/05/2015 at 16:13 #72359
valenta43002
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43 posts
I did the same purchase was on Friday at 2035 approximately
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Purchased wrong sim! 17/05/2015 at 16:47 #72362
Peter Bennet
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5402 posts
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" said:
I did the same purchase was on Friday at 2035 approximately
License fixed - you will need to deal directly with Geoff over refunds, per above.

Peter

I identify as half man half biscuit - crumbs!
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Purchased wrong sim! 18/05/2015 at 12:25 #72405
locoman390
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2 posts
Thanks for the assistance guys. I'm not overly concerned about a refund. It was my error.
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