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| License Manager problem 30/05/2015 at 16:14 #72882 | |
moonraker
370 posts |
I have tried to log in to my License Manager but it keeps saying - Failed to connect to server. I have tried re-installing the System Files but to no avail. Just bought the West Midlands multi buy as well
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| License Manager problem 30/05/2015 at 16:18 #72883 | |
headshot119
4869 posts |
Are you running any Anti Virus software that could be blocking the license manager?
"Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer Log in to reply |
| License Manager problem 30/05/2015 at 16:21 #72884 | |
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moonraker
370 posts |
Got Norton 360 and just checked the Firewall settings. Have set all the SimSig stuff to allow. Still the same
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| License Manager problem 30/05/2015 at 19:59 #72890 | |
BarryM
2158 posts |
Reboot your computer and try again. Barry Barry, Sydney, New South Wales, Australia Log in to reply |
| License Manager problem 30/05/2015 at 20:47 #72892 | |
AlexN
16 posts |
Try to start the license Manager with Administrator-rights. It helped me if i had problems.
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| License Manager problem 30/05/2015 at 20:53 #72893 | |
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delticfan
476 posts |
I used to have the same problem with Norton. Wouldn't let me download from quite a few sites even when I tinkered with the settings Ditched it in favour of the paid version of AVG. No probs since. Mal. Log in to reply |
| License Manager problem 30/05/2015 at 21:25 #72895 | |
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moonraker
370 posts |
Ok tried running as an administrator no good, tried rebooting no good. Just shelled out 30 quid for Norton after swapping Broadband to EE so can't really ditch it. Really not sure what to do
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| License Manager problem 30/05/2015 at 23:24 #72897 | |
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Sacro
1171 posts 
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" said:Just shelled out 30 quid for Norton after swapping Broadband to EE so can't really ditch itA good example of the sunk cost fallacy. I'd consider writing off the £30 and getting yourself a decent antivirus solution, Bitdefender is my personal choice and is also free! Log in to reply |
| License Manager problem 31/05/2015 at 07:37 #72898 | |
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BarryM
2158 posts |
" said:Ok tried running as an administrator no good, tried rebooting no good. Just shelled out 30 quid for Norton after swapping Broadband to EE so can't really ditch it. Really not sure what to doHave you tried disabling Norton, deleting the Manager and reloading it? Barry Barry, Sydney, New South Wales, Australia Log in to reply |
| License Manager problem 31/05/2015 at 08:34 #72899 | |
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moonraker
370 posts |
Tried that now. Still the same
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| License Manager problem 31/05/2015 at 09:47 #72901 | |
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BarryM
2158 posts |
Have you had a look to see if Norton may have quarantined any files that may prevent the Manager from working? What are you using to run your computer? Barry Barry, Sydney, New South Wales, Australia Log in to reply |
| License Manager problem 31/05/2015 at 10:11 #72904 | |
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Danny252
1461 posts |
At least until a few years back, Norton was notorious for these sorts of problems, even when disabled - at times, a full uninstall would be required to get programs to work.
Last edited: 31/05/2015 at 10:11 by Danny252 Log in to reply |
| License Manager problem 31/05/2015 at 10:14 #72905 | |
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moonraker
370 posts |
Win 7 Home Premium 64 bit. I'll check Norton again. Checked Norton and can't see on the security risks for yesterday and today that it has blocked access to SimSig. Have also excluded the license manager from scans etc. But still it won't connect
Last edited: 31/05/2015 at 10:30 by moonraker Log in to reply |
| License Manager problem 31/05/2015 at 12:24 #72909 | |
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moonraker
370 posts |
Solved !!!. Logged straight in and I've applied my licenses at last  . Thanks everyone for the helpful hints. Looking forward to mastering the beast that is New Street
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| License Manager problem 31/05/2015 at 12:43 #72910 | |
Steamer
3985 posts |
" said:Solved !!!. Logged straight in and I've applied my licenses at lastWhat did you do that fixed it? Just for reference, in case someone else has a problem in the future. "Don't stress/ relax/ let life roll off your backs./ Except for death and paying taxes/ everything in life.../ is only for now." (Avenue Q) Log in to reply |
| License Manager problem 31/05/2015 at 13:13 #72911 | |
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moonraker
370 posts |
Norton has different settings now to when I last used it but is fairly straightforward. You go into settings and then Anti Virus. Click on Scans and Risks and scroll down to "Items to exclude from scans" then "Items to exclude from auto protect, SONAR and Download intelligent detection". In both cases you must point to the program on your HDD ie C:\program files x86\ SimSig\SimSig license manager and click add, this will put the item on a list for exclusion. Once done click apply and that's it
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| License Manager problem 31/05/2015 at 20:43 #72920 | |
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BarryM
2158 posts |
Good news! Barry Barry, Sydney, New South Wales, Australia Log in to reply |
| License Manager problem 16/06/2015 at 09:42 #73432 | |
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moonraker
370 posts |
Stumped again  . Bought a license for LTS and now it won't open again and I haven't changed any settings on Norton from the last time. Very frustrating
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| License Manager problem 17/06/2015 at 00:43 #73451 | |
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BarryM
2158 posts |
" said:Stumped againYou may not have changed any settings from last time but Norton has! You need to repeat what you did last time. Barry Barry, Sydney, New South Wales, Australia Log in to reply The following user said thank you: moonraker |
| License Manager problem 17/06/2015 at 08:49 #73454 | |
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moonraker
370 posts |
Well tried that. Wiped off the old settings and put them back in again but still won't open
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| License Manager problem 17/06/2015 at 09:56 #73456 | |
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Sacro
1171 posts
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" said:Well tried that. Wiped off the old settings and put them back in again but still won't openSimple solution, remove Norton! Log in to reply |
| License Manager problem 17/06/2015 at 10:30 #73457 | |
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MarkC
1105 posts |
" said:" said:I have been a long time Norton User and I have never had any issues with it.Well tried that. Wiped off the old settings and put them back in again but still won't openSimple solution, remove Norton! Log in to reply |
| License Manager problem 17/06/2015 at 10:32 #73458 | |
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headshot119
4869 posts |
" said:" said:You'll find that most of us who work or have an interest in the Computing world won't give anytime of day to Norton." said:I have been a long time Norton User and I have never had any issues with it.Well tried that. Wiped off the old settings and put them back in again but still won't openSimple solution, remove Norton! Although I agree with Sacro's message, in my opinion some AV is better than no AV. "Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer Last edited: 17/06/2015 at 10:32 by headshot119 Log in to reply |
| License Manager problem 17/06/2015 at 10:35 #73459 | |
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Sacro
1171 posts
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" said:" said:In my opinion too, and given the choice between a paid copy of Norton (even if it was given as a free gift, or I was paid its value to use it), and something genuinely offered for free, I'd pick the non-Norton solution everytime! (Unless it was McAffee, then I'd have to think about it)" said:You'll find that most of us who work or have an interest in the Computing world won't give anytime of day to Norton." said:I have been a long time Norton User and I have never had any issues with it.Well tried that. Wiped off the old settings and put them back in again but still won't openSimple solution, remove Norton! Log in to reply |
| License Manager problem 17/06/2015 at 10:37 #73460 | |
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moonraker
370 posts |
Well it was something to do with Norton. Uninstalled and logged straight in to apply my license, now replacing with Bitdefender as someone suggested earlier in the thread.
Last edited: 18/06/2015 at 08:23 by moonraker Log in to reply |