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Licence Manager

You are here: Home > Forum > General > General questions, comments, and issues > Licence Manager

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Licence Manager 15/10/2015 at 11:50 #76897
Bobby
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22 posts
I have just loaded a Rugby South saved game and I got a message saying I didn't have a suitable licence for this Sim. When I checked the Licence Manager all of my sims were showing as allocated to another machine. This has happened since yesterday afternoon.

Can anyone help please.

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Licence Manager 15/10/2015 at 15:38 #76907
Bobby
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Just tried login in to Licence manager again and after a long wait it appears to have corrected itself.
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Licence Manager 16/10/2015 at 10:49 #76931
sandy221
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I have found this happens if you update windows 10 to the latest build. Each new build seems to make your computer think it is new computer and not an update.
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Licence Manager 16/10/2015 at 14:05 #76934
Bobby
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I seem to lose the allocations when us ing a particular wifi hotspot, using another hotspot will regain my allocations. Could it be something to do with IP addresses?
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Licence Manager 16/10/2015 at 16:31 #76935
headshot119
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4869 posts
" said:
I seem to lose the allocations when us ing a particular wifi hotspot, using another hotspot will regain my allocations. Could it be something to do with IP addresses?
It's nothing to do with IP addresses. Static IP addresses aren't hugely common, so a lot of people would be having a problem if it was.

" said:
I have found this happens if you update windows 10 to the latest build. Each new build seems to make your computer think it is new computer and not an update.
I've not had this problem on either of my Windows 10 machines, and both are right up to date. Anyone else had this issue?

"Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer
Last edited: 16/10/2015 at 16:32 by headshot119
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Licence Manager 16/10/2015 at 17:34 #76936
GeoffM
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6377 posts
I can confirm it's nothing to do with IP addresses, and updates to Windows 10 (or any other version) should not make the computer look "different" to what it was before.

Very broadly, about 20% of this website's users are on Windows 10 according to the user agent string that their browsers send. It wouldn't be entirely unreasonable to assume about 20% of people with licensed sims are on Windows 10 and this is the first I've heard of updates or hotspots potentially causing issues.

SimSig Boss
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Licence Manager 16/10/2015 at 17:37 #76937
Bobby
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Just to confirm I am not using Windows 10. I am on a MacBook.
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Licence Manager 16/10/2015 at 17:45 #76939
GeoffM
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6377 posts
" said:
Just to confirm I am not using Windows 10. I am on a MacBook.
Ah, this is news. Exactly how are you running the software - dual boot, CrossOver, Wine...?

SimSig Boss
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Licence Manager 16/10/2015 at 17:46 #76940
Bobby
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Crossover.
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Licence Manager 16/10/2015 at 17:58 #76941
GeoffM
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6377 posts
" said:
Crossover.
I know a few people here use Crossover but personally have never used it. Are there some options somewhere that perhaps cause the machine to have an identity crisis - or more to the point, some setting to ensure it "looks" the same every time you run it?

SimSig Boss
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Licence Manager 16/10/2015 at 18:02 #76942
Bobby
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I'll have a look and see what options there are. Although I have never had any problems before. At the moment it just seems to be one hotsp
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Licence Manager 19/10/2015 at 13:01 #77056
Bobby
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I cannot find any options in Crossover that would solve the problem, in fact there are hardly any options at all.
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