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| Asking on behalf of someone 22/11/2016 at 14:09 #88461 | |
08wrighta
26 posts |
Hi, After posting on Facebook last night, someone in the comments have said they have registered (yesterday) their details are saved but have not received the confirmation email, the username is "itzemmyjane" would it be possible to send another email to the registered email address, or tell me what they need to do thanks, Alex Last edited: 22/11/2016 at 14:12 by 08wrighta Reason: spelling mistake Log in to reply |
| Asking on behalf of someone 22/11/2016 at 14:48 #88462 | |
headshot119
4869 posts |
I have manually activated the account as I think the email was probably caught up by the server migration.
"Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer Log in to reply The following user said thank you: 08wrighta |
| Asking on behalf of someone 22/11/2016 at 15:18 #88463 | |
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08wrighta
26 posts |
Thanks Headshot, muchly appricated
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| Asking on behalf of someone 22/11/2016 at 15:23 #88464 | |
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08wrighta
26 posts |
not sure whats going on but they have said it is still asking for a confirmed email when they sign in
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| Asking on behalf of someone 22/11/2016 at 15:56 #88467 | |
Peter Bennet
5402 posts |
There's something not right about the account which needs to be investigated - they are shown as having full access rights and I can't edit them back to "user". Leave it with us. Peter I identify as half man half biscuit - crumbs! Log in to reply |
| Asking on behalf of someone 22/11/2016 at 16:58 #88474 | |
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08wrighta
26 posts |
Ok, peter thanks for looking into it
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| Asking on behalf of someone 22/11/2016 at 19:28 #88475 | |
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Peter Bennet
5402 posts |
I've asked Geoff to have a look, also can you PM me the email address used so I can double check it's the one recorded. Peter I identify as half man half biscuit - crumbs! Log in to reply The following user said thank you: 08wrighta |
| Asking on behalf of someone 23/11/2016 at 07:11 #88476 | |
GeoffM
6377 posts 
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Not sure what happened there but as somebody said above, possibly during migration something wasn't quite synchronised. If there are still problems then I may just delete the account and ask them to start over. Please pass on my apologies for the problems. SimSig Boss Log in to reply The following user said thank you: 08wrighta |
| Asking on behalf of someone 23/11/2016 at 09:01 #88478 | |
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08wrighta
26 posts |
ok, thanks Geoff, will let them know,
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