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| License Manager Log in issues + System File downloading 19/03/2017 at 07:01 #93782 | |
geswedey
202 posts |
I am currently unable to login to licence manager to allocate the Cardiff trio to my PC. I keep getting a message unable to attach to server I am also unable to upgrade the latest system files and when I attempted the to update via the loader I kept getting file not found on server messages Help Glyn. Glyn Calvert ACIRO Log in to reply |
| License Manager Log in issues + System File downloading 19/03/2017 at 08:29 #93784 | |
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MarkC
1105 posts |
What is the version of loader you are using?
Last edited: 19/03/2017 at 08:30 by MarkC Reason: edit Log in to reply |
| License Manager Log in issues + System File downloading 19/03/2017 at 08:56 #93786 | |
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geswedey
202 posts |
It isn't the current one for some reason downloading the latest system files won't work either. I am stuck on 4 5 13 8 I have tried completely uninstalling SimSig and reinstalling and have lost all my loader sims and am still on the old loader version. Glyn Glyn Calvert ACIRO Last edited: 19/03/2017 at 09:01 by geswedey Reason: updated Log in to reply |
| License Manager Log in issues + System File downloading 19/03/2017 at 10:26 #93788 | |
headshot119
4869 posts |
So you've downloaded the new system files off of the website and you've installed them? Watch happens when you press check for updates? As for the license manager are you able to log into it? It's the same username and password as you use for this forum. Make sure your firewall isn't blocking it. "Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer Log in to reply |
| License Manager Log in issues + System File downloading 19/03/2017 at 10:49 #93793 | |
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geswedey
202 posts |
when I check for updates each update line is followed by file not found on server, I am not at home at the moment so can't do further checks Licence manager is definitely using the same password I get an error message can't connect to server I buy all the sims and have never had a problem before. Glyn Calvert ACIRO Last edited: 19/03/2017 at 10:59 by geswedey Reason: reply updated Log in to reply |
| License Manager Log in issues + System File downloading 19/03/2017 at 11:01 #93794 | |
Peter Bennet
5402 posts |
This is litterally a live step by step guide to an installation I have just done. I've installed the latest available download v4.5.13.11 into a folder C:\X\Simsig. The file versions are SimSigLicense.exe 4.5.13.1 SimSigLoader.exe 4.5.13.8 SimSigRefresher.exe 4.5.13.11 SimSigRefresherA.exe 4.5.13.7 And a couple of other files which are to do with uninstalling. Running Loader it confirms it is v4.5.13.8 and indicates there are NEW updates. Run updates. I went to "advanced" which told me what's available and if I stepped down the list it told me in the detail box what I had and the latest now available. [May also have updated Sims] I told it to make the changes, Windows required me to authorise the changes to be made to my computer. It told me that I'd need to run the update again. Befor running again, I checked the Version numbers and saw that the loader now said 4.5.15.0. I then ran the update and again went to advanced and saw that it's now just the RefreshA that's needing done (though it seems to be the same version as I had). Authorised the further update which went OK and I confirmed that I have the latest loader etc in the folder C:\X Sims were updated in the normal folder for simulations, not the c:\X dummy folder. I could run the loader from there and it picked up the Sims etc, or I could drag all the .exe files to the folder I normally keep them in. Hope that helps, there should not be any need to delete the existing exe files using this method and certainly no need to delete the simulation or timetable folders. It's just the exe files that need updated. Peter I identify as half man half biscuit - crumbs! Last edited: 19/03/2017 at 11:06 by Peter Bennet Reason: grammar Log in to reply |
| License Manager Log in issues + System File downloading 19/03/2017 at 12:03 #93802 | |
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geswedey
202 posts |
doing a 12 hour shift in Romford Roc doing another 12 today will report back when I get home and try again. Glyn Calvert ACIRO Last edited: 19/03/2017 at 12:07 by geswedey Reason: change content Log in to reply |
| License Manager Log in issues + System File downloading 19/03/2017 at 14:12 #93817 | |
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John 23
176 posts |
Like others, I've bought the Cardiff multi-pack, clicked on update (it said there were new items), allocated the licences to this PC: and there they aren't in the list of simulations. What have I forgotten, please? Log in to reply |
| License Manager Log in issues + System File downloading 19/03/2017 at 14:46 #93822 | |
onlydjw
456 posts |
One slight issue with the updates - after doing the updates twice as prompted, I am still offered an update to RefresherA - repeatedly no matter how many times I check for updates.
God bless, Daniel Wilson Log in to reply The following user said thank you: Ginger |
| License Manager Log in issues + System File downloading 19/03/2017 at 14:48 #93823 | |
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headshot119
4869 posts |
John 23 in post 93817 said:Like others, I've bought the Cardiff multi-pack, clicked on update (it said there were new items), allocated the licences to this PC: and there they aren't in the list of simulations.What version of the loader are you running? Have you tried check for updates again? "Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer Log in to reply |
| License Manager Log in issues + System File downloading 19/03/2017 at 15:59 #93830 | |
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slatteryc
254 posts |
Download latest system files and reinstall, then try again. Most people did not install the latest system files as we all thought the refresher would sort this out - but it doesn't at the moment 
Log in to reply |
| License Manager Log in issues + System File downloading 19/03/2017 at 15:59 #93831 | |
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headshot119
4869 posts |
slatteryc in post 93830 said:Download latest system files and reinstall, then try again. Most people did not install the latest system files as we all thought the refresher would sort this out - but it doesn't at the moment :(The problem was you couldn't get the latest refresher without redownloading the system files. So I don't know people thought it was sort itself out. "Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer Log in to reply |
| License Manager Log in issues + System File downloading 19/03/2017 at 16:27 #93833 | |
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Peter Bennet
5402 posts |
If it does not work then why not try what I did above? https://www.SimSig.co.uk/Forum/ThreadView/43458?postId=93794 Till you have done that there's little further assistance we can offer. If you have done that then post saying so and we can take it from there. Peter I identify as half man half biscuit - crumbs! Log in to reply |
| License Manager Log in issues + System File downloading 19/03/2017 at 16:57 #93838 | |
Ginger
30 posts |
Same here. V4.5.15.0 Local C drive SimsigrefresherA Not loading last update was on 20/01/2017 Log in to reply |
| License Manager Log in issues + System File downloading 19/03/2017 at 17:08 #93839 | |
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John 23
176 posts |
4.5.13 it says. Doesn't give me anywhere to look for further details. It has twice said New Items and both times nothing has downloaded. Log in to reply The following user said thank you: geswedey |
| License Manager Log in issues + System File downloading 19/03/2017 at 17:09 #93841 | |
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headshot119
4869 posts |
John 23 in post 93839 said:4.5.13 it says. Doesn't give me anywhere to look for further details.When you press check for updates, try using the advanced option. See what it downloads then. "Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer Log in to reply |
| License Manager Log in issues + System File downloading 19/03/2017 at 17:17 #93844 | |
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John 23
176 posts |
I've re-downloaded the system files. Loader has finally run with the new sims. Thank you for your response. Log in to reply |
| License Manager Log in issues + System File downloading 19/03/2017 at 17:18 #93845 | |
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headshot119
4869 posts |
John 23 in post 93844 said:I've re-downloaded the system files. Loader has finally run with the new sims.And you now have loader 4.5.15 right? "Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer Log in to reply The following user said thank you: Ginger |
| License Manager Log in issues + System File downloading 19/03/2017 at 17:29 #93847 | |
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Ginger
30 posts |
right vision 4.5.15.0 Thank You Last edited: 19/03/2017 at 18:01 by Ginger Reason: Right Number Log in to reply |
| License Manager Log in issues + System File downloading 19/03/2017 at 19:40 #93856 | |
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Peter Bennet
5402 posts |
Ginger in post 93838 said:Same here.And if you look at the advanced setting you will see that that is the last version available. Installed: V4.5.13.7 Available: V4.5.13.7 The critical point at the moment is - have you got loader 4.5.15.0 and all the sims updates. I'd suggest not getting too exercised by RefresherA for the time being, I've had that version number for a while now and it does not seem to cause any trouble. Peter I identify as half man half biscuit - crumbs! Log in to reply The following user said thank you: Ginger |
| License Manager Log in issues + System File downloading 19/03/2017 at 19:59 #93858 | |
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Ginger
30 posts |
Quote:Thank for your help. I have checked. Log in to reply |
| License Manager Log in issues + System File downloading 19/03/2017 at 20:17 #93861 | |
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geswedey
202 posts |
still stuck having followed instructions above, they didn't work license manager still says failed to connect to server and when attempting to install updates each line to be updated is followed by file does not exist on the server Glyn Calvert ACIRO Log in to reply |
| License Manager Log in issues + System File downloading 19/03/2017 at 20:32 #93864 | |
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headshot119
4869 posts |
geswedey in post 93861 said:still stuck having followed instructions above, they didn't workWhat operating system are you using? "Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer Log in to reply |
| License Manager Log in issues + System File downloading 19/03/2017 at 20:42 #93867 | |
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geswedey
202 posts |
windows vista, I have not had any issues before Glyn Glyn Calvert ACIRO Log in to reply |
| License Manager Log in issues + System File downloading 19/03/2017 at 21:26 #93872 | |
Steamer
3985 posts 
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Is the internet connection you're using via your own router? i.e. not work, cafe, shared accommodation etc?
"Don't stress/ relax/ let life roll off your backs./ Except for death and paying taxes/ everything in life.../ is only for now." (Avenue Q) Log in to reply |