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Could not communicate with server

You are here: Home > Forum > General > General questions, comments, and issues > Loader V5 > Could not communicate with server

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Could not communicate with server 08/01/2022 at 20:14 #143423
Kriper
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12 posts
Every time when i open SimSig it trys to log in into my account, but after few seconds i got this error.


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Could not communicate with server 08/01/2022 at 20:15 #143424
9pN1SEAp
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1180 posts
Online
Does the SimSig website work with Edge or Internet Explorer? What version of Windows are you running?
Jamie S (JAMS)
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The following user said thank you: Kriper
Could not communicate with server 08/01/2022 at 20:16 #143425
headshot119
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4869 posts
Is your firewall / anti virus blocking SimSig from communicating with the sever?

You may need to Google enabling TLS V1.2 depending what version of Windows you are running.

"Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer
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Could not communicate with server 08/01/2022 at 20:20 #143426
Kriper
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Well, SimSig website is working on Firefox, but dosnt work in chrome, wich is pretty strange.

I added SimSig loader to Firewall

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Could not communicate with server 08/01/2022 at 20:21 #143427
Kriper
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Oh damn, i remember it, i had this problem before. I really just needed to enable TLS. Thx
Last edited: 08/01/2022 at 20:22 by Kriper
Reason: None given

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Could not communicate with server 08/01/2022 at 21:59 #143428
Kriper
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Well, i found out that TLS is enabled, and still this.
Last edited: 08/01/2022 at 21:59 by Kriper
Reason: None given

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Could not communicate with server 08/01/2022 at 22:02 #143429
headshot119
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What operating system are you using?
"Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer
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The following user said thank you: Kriper
Could not communicate with server 08/01/2022 at 22:09 #143430
Kriper
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Win 7
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Could not communicate with server 09/01/2022 at 09:34 #143437
Kriper
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Well, SimSig webpage loading at Firefox, but in IE and Chrome there is "Insecure certificate" error. Im allready add it to Windows thrusted certificates, but still this. Maybe it has something to do with loader?
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Could not communicate with server 09/01/2022 at 09:44 #143438
Kriper
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Something strange here, Chrome trys to load page using outdated R3 certificate (until 29.09.2021), BUT for some wierd reason firefox load SMAE page on the SAME machine using up-to-date R3 cirtifacate (until 15.09.2025). This is very wierd.
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Could not communicate with server 09/01/2022 at 09:47 #143439
Stephen Fulcher
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2078 posts
What happens if you try another machine?
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The following user said thank you: Kriper
Could not communicate with server 09/01/2022 at 10:08 #143440
Kriper
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On windows 10 machine, website works regulary on any browser. And SimSig loader also works fine.
Last edited: 09/01/2022 at 10:10 by Kriper
Reason: None given

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Could not communicate with server 09/01/2022 at 10:17 #143441
Kriper
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Looks like problem in win 7 itself. It dosnt receive any updates to cert store frome microsoft, and firefox use bulit-in store. Im now trying to find up-to-date Lets Encrypt certificate.
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Could not communicate with server 09/01/2022 at 10:27 #143443
Kriper
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Found certificate, install it. Chrome load page without any problem. But problem with loader is not gone. What certificate loader uese to communicate with server?
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Could not communicate with server 09/01/2022 at 10:32 #143444
Kriper
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Stange but, after some time surfing net in disappointed mood i return to loader and saw "New" icon about update button, then its login successfully. So now i know, SimSig uses Lest Encrupts certificate (and i need to update my win :/)

Thank everyone for help.

Last edited: 09/01/2022 at 10:33 by Kriper
Reason: Typo

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Could not communicate with server 10/01/2022 at 15:42 #143462
bossman
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93 posts
I've had the same problem but only occasionally. I'm on Win 10 home.
cliff cook
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