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lost my licenses

You are here: Home > Forum > General > General questions, comments, and issues > lost my licenses

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lost my licenses 24/06/2022 at 15:10 #146960
Mikhail
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17 posts
Good Day!

Suddenly all my licenses are locked on my PC.
What had happened?

With respect,
Mikhail

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lost my licenses 24/06/2022 at 15:26 #146961
Steamer
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3984 posts
A major update to your PC (changing its name, upgrading the OS or similar) can do it.

Just go to this page: https://www.SimSig.co.uk/License/MyLicenses and request an unlock on any locked licenses. Once an admin has released them, the simulations will be available for use as normal.

"Don't stress/ relax/ let life roll off your backs./ Except for death and paying taxes/ everything in life.../ is only for now." (Avenue Q)
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lost my licenses 24/06/2022 at 17:02 #146964
Mikhail
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17 posts
Should I use "SimSig License Manager" - button @License unlock request"?
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lost my licenses 24/06/2022 at 18:14 #146965
Jan
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906 posts
If you've upgraded to version 5.x of the loader, there shouldn't be any need for using the license manager any more. The current way of unlocking licenses is via https://www.SimSig.co.uk/License/MyLicenses.
Two million people attempt to use Birmingham's magnificent rail network every year, with just over a million of them managing to get further than Smethwick.
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lost my licenses 24/06/2022 at 19:15 #146966
headshot119
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4869 posts
Given that everything other than your Edge Hill license is in dynamic mode, are you sure you are actually logged into the loader on the main page when attempting to access sims you have purchased?
"Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer
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The following user said thank you: Mikhail
lost my licenses 25/06/2022 at 18:42 #146975
Mikhail
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17 posts
Sorry, I had an eclipse!
Thanks for Your help and quick answers!

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