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Move licence to new computer

You are here: Home > Forum > General > General questions, comments, and issues > Move licence to new computer

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Move licence to new computer 28/07/2022 at 10:42 #147365
Oddjob
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131 posts
Morning,
Is it possible for me to move my licence’s from one computer to another? I seem to recall doing this before but that would have been several years ago.
I know you can only have the licence on one computer, thank you for your help in advance

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Move licence to new computer 28/07/2022 at 11:11 #147366
bill_gensheet
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1413 posts
It should 'just work' ...... but that assumes the default starting point.

Is your old computer setup using the current SimSig loader 5.21 ?
(Problems occur for those left behind on v4.xx etc with license manager)

Are your licenses locked to the old machine ?
https://www.SimSig.co.uk/License/MyLicenses
If so unlock first while you still have access.

Make sure you know your login / password (same as for the forum posting)

The following posts though show where it has not for various reasons linked to the above
https://www.SimSig.co.uk/Forum/ThreadView/54065
https://www.SimSig.co.uk/Forum/ThreadView/54085

The dynamic (ie login linked) licenses of loader v5.xx are fine on any number of computers, but only one PC at a time. This is because, unless deliberately locked to a machine so it can run offline, they are not on the computer at all but are permitted at the initial SimSig loader login.
Could not find a clear wiki page for this, if it is there it is not that obvious !

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The following user said thank you: Oddjob
Move licence to new computer 28/07/2022 at 12:52 #147367
Oddjob
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131 posts
Thanks it will be a fresh install on new laptop - previous one died sometime back
I have requested my licences be unlocked as I can no longer access the old laptop it has not worked for many months. Sorry there is a lengthy list.
The three Sims - North Kent, Penzance and Hereford i bought today so they are ok.

Last edited: 28/07/2022 at 17:51 by Oddjob
Reason: None given

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