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Help with update

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Help with update 24/12/2017 at 10:40 #104404
Jamesh1492
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23 posts
Hello trying to do an update this morning and I'm getting a error message come up, I have tried to reinstall SimSig with no luck. is there any advice or help out there?

Screenshot of error is attached.

James


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Help with update 24/12/2017 at 19:48 #104446
Jamesh1492
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23 posts
Any suggestions at all??
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Help with update 24/12/2017 at 19:55 #104447
Phil-jmw
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675 posts
Maybe try downloading and reinstalling the system files and then check for updates.
Last edited: 24/12/2017 at 19:55 by Phil-jmw
Reason: None given

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Help with update 24/12/2017 at 20:13 #104448
Jamesh1492
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Yeah I've tried that with no luck
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Help with update 24/12/2017 at 21:17 #104449
JamesN
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1608 posts
Jamesh1492 in post 104448 said:
Yeah I've tried that with no luck :(
Have you moved any files from their default installation locations; and if so what and where?

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Help with update 25/12/2017 at 18:30 #104483
Jamesh1492
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23 posts
Nope I just installed everything on new pc, got licenses unlocked, then Newport was realised and went to carry out the update to install Newport and get this error, it’s really confusing me.
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Help with update 25/12/2017 at 19:25 #104491
JamesN
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1608 posts
Jamesh1492 in post 104483 said:
Nope I just installed everything on new pc, got licenses unlocked, then Newport was realised and went to carry out the update to install Newport and get this error, it’s really confusing me.
The error means it’s not finding the updater program where it’s expecting it - it should be in the same folder as the SimSig loader exe. Puzzling that you’ve managed to update Loader to 4/6/6 but since then it’s gone walkies. Did you install the files properly (ie with the installer) or just copy over? If the latter are you sure you copied correctly?

Last edited: 25/12/2017 at 19:26 by JamesN
Reason: None given

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