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problem playing bought games

You are here: Home > Forum > General > General questions, comments, and issues > problem playing bought games

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problem playing bought games 27/08/2018 at 11:58 #111550
den
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36 posts
hi
i have 5 bought games
new st-e/burgh/oxford/plymouth & west hampstead

which i have allocated all to my lap top

but for some reason all have been allocated to another machine and not my main pc which says the same thing [ demo mode only ]

i have not requested any re allocation and wish them all back onto my lap top

can you look into this for me please
many thanks - den

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problem playing bought games 27/08/2018 at 12:25 #111552
headshot119
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4869 posts
Den,

In the first instance you will need to request a license unlock for all of the licenses via the license manager.

"Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer
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problem playing bought games 27/08/2018 at 12:26 #111553
Steamer
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3985 posts
Open the License Manager, and go to Tools-> Request and unlock for ALL licenses. An Administrator will unlock the licenses for you (usually within a few hours of the request), and you'll be able to allocate them back to your laptop.
"Don't stress/ relax/ let life roll off your backs./ Except for death and paying taxes/ everything in life.../ is only for now." (Avenue Q)
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problem playing bought games 27/08/2018 at 13:17 #111554
den
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36 posts
hi thanks i will do that

but how did the problem arise

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problem playing bought games 27/08/2018 at 13:45 #111555
AndyG
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1842 posts
All 5 unlocked.
I can only help one person a day. Today's not your day. Tomorrow doesn't look too good either.
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The following user said thank you: den
problem playing bought games 27/08/2018 at 14:46 #111558
den
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36 posts
thanks very much for your ultra speedy solving of this problem

brilliant

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