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| No Simulations Available 30/01/2020 at 17:12 #123102 | |
midlands_lad
7 posts |
Good evening all, I have downloaded SimSig onto my laptop but can not start any simulations. When I press start a new simulation there is nothing there. I have clicked on update and it goes through the update process but each update stated 'file does not exist on server'. Does anybody have any ideas? Many thanks, Log in to reply |
| No Simulations Available 30/01/2020 at 17:20 #123103 | |
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geswedey
202 posts |
Have you downloaded the system files Glyn Glyn Calvert ACIRO Log in to reply |
| No Simulations Available 30/01/2020 at 17:31 #123104 | |
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midlands_lad
7 posts |
I just downloaded SimSig I think, how do I download the system files please?
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| No Simulations Available 30/01/2020 at 17:31 #123105 | |
headshot119
4869 posts |
Have you downloaded the system files recently, or have you done the install from an old download? If that's the case I'd recommend redownloading and installing the system files again then see what check for updates returns. If that isn't the problem I wonder if the updater has write access to the directory in which it's trying to get to? I'd also check if Anti-Virus is blocking internet access for the refresher. System files are downloaded here "Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer Last edited: 30/01/2020 at 17:32 by headshot119 Reason: None given Log in to reply |
| No Simulations Available 30/01/2020 at 17:36 #123106 | |
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midlands_lad
7 posts |
That is the exact download that I did, still no joy! My laptop is running windows 7 should it work on this? Log in to reply |
| No Simulations Available 30/01/2020 at 17:43 #123107 | |
GeoffM
6376 posts |
midlands_lad in post 123106 said:That is the exact download that I did, still no joy!Windows 7 is supported. What antivirus are you running? SimSig Boss Log in to reply |
| No Simulations Available 30/01/2020 at 17:48 #123108 | |
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midlands_lad
7 posts |
Mcafee
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| No Simulations Available 30/01/2020 at 17:55 #123109 | |
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GeoffM
6376 posts |
midlands_lad in post 123108 said:McafeeIt may be that it's blocking the download of files. SimSig, while popular, is not "well known" to antivirus programs so if the sensitivity is set too high, it'll block the download out of an abundance of (over)caution. Have a look at the settings in McAfee - there might be a log file you can look at. SimSig Boss Log in to reply |
| No Simulations Available 30/01/2020 at 18:09 #123110 | |
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midlands_lad
7 posts |
I have turned antivirus off and still no joy, I don't know what else to try. All the files are downloaded but when I click on them on my c drive they are all empty? Log in to reply |
| No Simulations Available 30/01/2020 at 18:16 #123111 | |
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headshot119
4869 posts |
Can you run check for updates, use the advance option, and then copy and paste the output log?
"Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer Log in to reply |
| No Simulations Available 30/01/2020 at 18:18 #123112 | |
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GeoffM
6376 posts |
midlands_lad in post 123110 said:I have turned antivirus off and still no joy, I don't know what else to try.Are there any files in C:\Users\Public\Documents\SimSig\Simulations? SimSig Boss Last edited: 30/01/2020 at 18:19 by GeoffM Reason: None given Log in to reply |
| No Simulations Available 30/01/2020 at 19:05 #123113 | |
postal
5264 posts 
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midlands_lad in post 123110 said:I have turned antivirus off and still no joy, I don't know what else to try.I don't understand what you are saying there. Do you actually mean that the loader has created a lot of directories/folders on your C: drive but the folders are empty? “In life, there is always someone out there, who won’t like you, for whatever reason, don’t let the insecurities in their lives affect yours.” – Rashida Rowe Log in to reply |
| No Simulations Available 01/02/2020 at 09:38 #123122 | |
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midlands_lad
7 posts |
Yes I have all the folders but they are all empty. I have all the stations Aston, Stafford etc.
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| No Simulations Available 01/02/2020 at 09:58 #123123 | |
Peter Bennet
5402 posts |
Do you have something like this as a file structure? Peter   
Post has attachments. Log in to view them. I identify as half man half biscuit - crumbs! Last edited: 01/02/2020 at 10:00 by Peter Bennet Reason: None given Log in to reply |
| No Simulations Available 01/02/2020 at 11:57 #123125 | |
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postal
5264 posts
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midlands_lad in post 123122 said:Yes I have all the folders but they are all empty. I have all the stations Aston, Stafford etc.I'd still put my money on the anti-virus being the problem, then. How did you turn McAfee off? “In life, there is always someone out there, who won’t like you, for whatever reason, don’t let the insecurities in their lives affect yours.” – Rashida Rowe Log in to reply |
| No Simulations Available 01/02/2020 at 12:03 #123126 | |
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headshot119
4869 posts |
I wonder if you haven't got SSL or TLS turned on correctly? see here
"Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer Log in to reply |
| No Simulations Available 01/02/2020 at 14:11 #123127 | |
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Tomiexpress
27 posts |
midlands_lad in post 123102 said:Good evening all,Hi, A simple thing, #1 did you click a rescan buton above window with sim choice ? #2 had you mark directory to scan/read at Folder options ? ( sorry for my english ... ) Log in to reply |
| No Simulations Available 04/02/2020 at 20:07 #123160 | |
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midlands_lad
7 posts |
Thank you to everyone who helped me with this. I have finally resolved this, I had to go into my files on the c drive and double click them for them to load. After that everything is working fine, yet again many thanks!
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