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| Peterborough meet, 28/03/20 23/03/2020 at 08:45 #123974 | |
Edgemaster
332 posts |
The DfT have now confirmed that advance ticket refunds are now available and free of admin charge. https://www.gov.uk/government/news/government-ensures-ticket-refunds-and-protects-services-for-passengers-with-rail-emergency-measures Log in to reply The following users said thank you: postal, y10g9, SamTDS, ajax103 |
| Peterborough meet, 28/03/20 23/03/2020 at 17:27 #123976 | |
ajax103
1120 posts |
Edgemaster in post 123974 said:The DfT have now confirmed that advance ticket refunds are now available and free of admin charge.Went to one of my two local ticket offices and one staff member didn't know anything about it but luckily the other staff member was more on the ball so now got all my tickets refunded without any fuss. Although one thing puzzles me, they didn't ask for my payment card but just my Initials, Surname, First line of address and Post Code to process the refund - I've never known that before? Log in to reply |
| Peterborough meet, 28/03/20 23/03/2020 at 18:28 #123979 | |
y10g9
895 posts |
ajax103 in post 123976 said:Edgemaster in post 123974 said:It will all depend on how you purchased the tickets in the first place and what details are attached to them. I've had before at other places refunds carried out without the original payment method being available.The DfT have now confirmed that advance ticket refunds are now available and free of admin charge.Went to one of my two local ticket offices and one staff member didn't know anything about it but luckily the other staff member was more on the ball so now got all my tickets refunded without any fuss. For anyone who has tickets with GWR, their refund form, including for advanced tickets, is located here Last edited: 23/03/2020 at 18:51 by y10g9 Reason: None given Log in to reply |