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Problem loading sim

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Problem loading sim 15/04/2022 at 06:32 #146143
Terry
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180 posts
Never had this problem before: see attached file. Have re-installed SimSig files but still the same problem and cannot load simulations. HELP!


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Problem loading sim 15/04/2022 at 08:19 #146144
Stephen Fulcher
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2078 posts
Do you have your system details?
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Problem loading sim 15/04/2022 at 08:51 #146145
Terry
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180 posts
Herewith details I hope!


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Problem loading sim 15/04/2022 at 08:55 #146146
Terry
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180 posts
Further details: Device name DESKTOP-72B60AK
Processor Intel(R) Core(TM) i3-3110M CPU @ 2.40GHz 2.40 GHz
Installed RAM 6.00 GB (5.89 GB usable)
Device ID 97F85835-3AB9-45C7-81F4-FB6EAF390A06
Product ID 00326-10000-00000-AA036
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

Terry
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Problem loading sim 15/04/2022 at 09:49 #146147
Terry
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180 posts
It transpires that the most recent Windows update (KB5012599) is responsible for the problem. Resolution was to uninstall update. I think I need to report this to Microsoft as I've never had this problem with previous updates.
Terry
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The following user said thank you: 9pN1SEAp
Problem loading sim 15/04/2022 at 11:46 #146148
Stephen Fulcher
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2078 posts
The last update broke my keyboard driver which is annoying!
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Problem loading sim 15/04/2022 at 14:15 #146153
postal
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5264 posts
Terry in post 146147 said:
It transpires that the most recent Windows update (KB5012599) is responsible for the problem. Resolution was to uninstall update. I think I need to report this to Microsoft as I've never had this problem with previous updates.
Running the same version of W10 with update installed and no problems loading SimSig. So not a generic W10 problem but possibly something more specific to the way your hardware is interfacing with W10.

“In life, there is always someone out there, who won’t like you, for whatever reason, don’t let the insecurities in their lives affect yours.” – Rashida Rowe
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Problem loading sim 16/04/2022 at 03:09 #146162
Terry
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180 posts
Running the same version of W10 with update installed and no problems loading SimSig. So not a generic W10 problem but possibly something more specific to the way your hardware is interfacing with W10.

I had uninstalled 'Microsoft Edge' which was a mistake as it is a necessary component for Windows updates. Re-installed 'Microsoft edge' and updated Windows; all is ok now.

Terry
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The following users said thank you: JamesN, postal