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Licenses 21/03/2024 at 06:47 #155780
Coolah
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26 posts
Hi guys, I recently upgraded my laptop to Windows 10 and find that all my purchased sims are not able to be accessed. I have right clicked on the sims and only get the option to purchase them again. I have tried to allocate them to this machine but that option is shaded out. Can anyone advise, in plain English, how I can get around this. I need my SimSig fix and I ain't getting it. It's not pretty:-)
Thanks

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Licenses 21/03/2024 at 06:59 #155781
Stephen Fulcher
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2088 posts
Good morning,

First thing to check is that you are correctly logged in to the Loader. There will be a green tick next to the username and password boxes on the first screen.

If you are and they still aren’t showing up, if you locked any licences to your laptop you may need to request they are unlocked by using this page https://www.SimSig.co.uk/License/MyLicenses

Steve

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The following user said thank you: Coolah
Licenses 22/03/2024 at 00:29 #155783
Coolah
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26 posts
Thanks for that, Steve. Unlock requests have been sent, I'll sit back and wait for further developments. Thanks again
Kurt

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