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| Unable to update Loader 09/02/2014 at 17:42 #55300 | |
TRC666
135 posts |
I'm having issues trying to update the loader, currently have 4.014 Each time I start SimSigRefresher.exe (or click Check for updates in the Loader) - I click next to check for updates and the program immediately hangs and then needs to be forcibly closed via the Windows Task Manager. This is despite uninstalling the system files, restarting the computer then re-downloading, reinstalling the system files and restarting again. I've added exceptions to the appropriate files for Windows Firewall too. Windows Event Viewer logs the crash as 'AppHangTransient' if this helps. Log in to reply |
| Unable to update Loader 15/02/2014 at 02:06 #55588 | |
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TRC666
135 posts |
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| Unable to update Loader 27/02/2014 at 08:55 #56283 | |
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Al McLean
28 posts 
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Did you manage to resolve this? I checked for updates yesterday morning and had the same result. Have uninstalled and then reinstalled but still wont update.
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| Unable to update Loader 27/02/2014 at 09:40 #56284 | |
postal
5265 posts |
" said:Did you manage to resolve this? I checked for updates yesterday morning and had the same result. Have uninstalled and then reinstalled but still wont update.Re-installed from a saved copy of the installation file you had previously used or re-installed by getting a new download of the System Files from the SimSig site? “In life, there is always someone out there, who won’t like you, for whatever reason, don’t let the insecurities in their lives affect yours.” – Rashida Rowe Log in to reply |
| Unable to update Loader 27/02/2014 at 09:42 #56285 | |
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Al McLean
28 posts
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New download from the Simsig site
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| Unable to update Loader 27/02/2014 at 09:46 #56286 | |
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postal
5265 posts |
" said:New download from the Simsig siteScuppers my next suggestion. “In life, there is always someone out there, who won’t like you, for whatever reason, don’t let the insecurities in their lives affect yours.” – Rashida Rowe Log in to reply |
| Unable to update Loader 27/02/2014 at 15:30 #56301 | |
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slatteryc
254 posts |
Folks please post the operating system you are using if you are running into this problem. For Win 7 this is right-click Computer/Properties it should say Windows XYZ ( XP, vista, 7,8,8.1 etc etc ) and then in System Type "64-bit Operating System" ) ALSO please let us know if Firewall or Avast or anything like that is enabled, these can cause severe issue Log in to reply |
| Unable to update Loader 27/02/2014 at 17:24 #56304 | |
GeoffM
6377 posts |
" said:I'm having issues trying to update the loader, currently have 4.014I don't have any specific solution to this except to ask where did you install it - default location or elsewhere? I think AppHangTransient is a very generic event but Googling around suggests network locations not responding being one possible culprit. SimSig Boss Log in to reply |
| Unable to update Loader 27/02/2014 at 17:37 #56305 | |
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Al McLean
28 posts
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Installed to default location - Operating system Vista 32 bit - loader has been working fine until yesterday morning - just cant update now
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| Unable to update Loader 27/02/2014 at 20:35 #56316 | |
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Al McLean
28 posts
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Updater is now working - Adobe updated and the loader seems fine Thanks to all that made suggestions Log in to reply |