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Shout Box

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Shout Box 15/01/2017 at 12:51 #91558
Jezzabusdriver
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75 posts
Is it just me or are other people having problems with shout box?
I Can type in it but not press "Send". I have tried this on a few browsers & it still doesn't work for me sadly.

Hope its not to much of a difficult fix for this site as I enjoy Simsig lots

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Shout Box 15/01/2017 at 13:11 #91559
mfloyd
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189 posts
Seems to work ok for me - see shout box!
Ripley, Derbyshire
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Shout Box 15/01/2017 at 13:16 #91560
Jezzabusdriver
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75 posts
Sadly it doesn't work for me for some strange reason
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Shout Box 15/01/2017 at 15:22 #91564
headshot119
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4869 posts
Jezzabusdriver in post 91558 said:
Is it just me or are other people having problems with shout box?
I Can type in it but not press "Send". I have tried this on a few browsers & it still doesn't work for me sadly.

Hope its not to much of a difficult fix for this site as I enjoy Simsig lots
What operating system, what browser(s), and can you see the send button? Is it greyed out? Can you click on it but it doesn't do anything?

"Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer
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Shout Box 15/01/2017 at 15:34 #91565
Jezzabusdriver
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75 posts
What operating system, what browser(s), and can you see the send button? Is it greyed out? Can you click on it but it doesn't do anything?[/quote]

I am using Microsoft Edge, but I have also used Internet Explorer and it doesn't work on either. I can see the send button but its greyed out and I can't click it

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Shout Box 15/01/2017 at 15:36 #91566
headshot119
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4869 posts
Clear your browser cache and cookies and try again.
"Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer
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Shout Box 15/01/2017 at 22:01 #91573
Jezzabusdriver
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75 posts
headshot119 in post 91566 said:
Clear your browser cache and cookies and try again.
Have tried that twice before and it still won't let me use shout box sadly :-(

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Shout Box 16/01/2017 at 18:19 #91592
GeoffM
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6377 posts
I can't see anything wrong with the logic - if you're logged in it's output; if you're not then it's not included in the page. There is no logic to grey it out (disable it).

Do you have any browser plugins that alter the page in any way?

SimSig Boss
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Shout Box 16/01/2017 at 18:50 #91593
BarryM
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2158 posts
GeoffM in post 91592 said:
I can't see anything wrong with the logic - if you're logged in it's output; if you're not then it's not included in the page. There is no logic to grey it out (disable it).

Do you have any browser plugins that alter the page in any way?
It seems to be working for me now. I notice the message time displays my time (AEDST)for a couple of seconds then reverts back to GMT? (Edge)

Barry

Barry, Sydney, New South Wales, Australia
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Shout Box 17/01/2017 at 21:21 #91621
Jezzabusdriver
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75 posts
GeoffM in post 91592 said:
I can't see anything wrong with the logic - if you're logged in it's output; if you're not then it's not included in the page. There is no logic to grey it out (disable it).

Do you have any browser plugins that alter the page in any way?
Have cleared cache and I am logged in when I try to use it but when I try to click send nothing happens at all, have no plugins on my laptop

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Shout Box 19/01/2017 at 18:40 #91648
postal
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5265 posts
Online
Jezzabusdriver in post 91621 said:
GeoffM in post 91592 said:
I can't see anything wrong with the logic - if you're logged in it's output; if you're not then it's not included in the page. There is no logic to grey it out (disable it).

Do you have any browser plugins that alter the page in any way?
Have cleared cache and I am logged in when I try to use it but when I try to click send nothing happens at all, have no plugins on my laptop :(
You've got a message up in the Shoutbox now, so how did you get it fixed in case there is good advice for anyone else with the same problem?

“In life, there is always someone out there, who won’t like you, for whatever reason, don’t let the insecurities in their lives affect yours.” – Rashida Rowe
Last edited: 19/01/2017 at 18:41 by postal
Reason: edit

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Shout Box 19/01/2017 at 21:45 #91650
Jezzabusdriver
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75 posts
postal in post 91648 said:
Jezzabusdriver in post 91621 said:
GeoffM in post 91592 said:
I can't see anything wrong with the logic - if you're logged in it's output; if you're not then it's not included in the page. There is no logic to grey it out (disable it).

Do you have any browser plugins that alter the page in any way?
Have cleared cache and I am logged in when I try to use it but when I try to click send nothing happens at all, have no plugins on my laptop :(
You've got a message up in the Shoutbox now, so how did you get it fixed in case there is good advice for anyone else with the same problem?
Sadly its broke again and I don't know why :(, I just simply left it then came back on a day later and it let me do that message

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Shout Box 19/01/2017 at 22:15 #91652
GeoffM
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6377 posts
Jezzabusdriver in post 91650 said:
postal in post 91648 said:
You've got a message up in the Shoutbox now, so how did you get it fixed in case there is good advice for anyone else with the same problem?
Sadly its broke again and I don't know why :(, I just simply left it then came back on a day later and it let me do that message
Nothing has changed at the server end so I'm not sure what to suggest.

[Edit] - maybe a screenshot just in case there's anything that sticks out on it that looks suspect (not just the button).

SimSig Boss
Last edited: 19/01/2017 at 22:25 by GeoffM
Reason: Had a minor idea

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Shout Box 20/01/2017 at 01:51 #91656
Jezzabusdriver
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75 posts
GeoffM in post 91652 said:
Jezzabusdriver in post 91650 said:
postal in post 91648 said:
You've got a message up in the Shoutbox now, so how did you get it fixed in case there is good advice for anyone else with the same problem?
Sadly its broke again and I don't know why :(, I just simply left it then came back on a day later and it let me do that message
Nothing has changed at the server end so I'm not sure what to suggest.

[Edit] - maybe a screenshot just in case there's anything that sticks out on it that looks suspect (not just the button).
Here is a screenshot


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