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Google Chrome issue?

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Google Chrome issue? 31/03/2012 at 21:55 #31109
Underwood
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748 posts
Hello,

On Chrome, I have always used the remember button so it logged me in automatically, but now I can't access SimSig on Chrome as it just says

'Username or password is incorrect. Please use the back button on your browser to try again.'

So, it said to clear cookies, and under the 'Clear Browsing Data' tab, I checked empty cache, delete cookies and clear saved passwords, however I'm still getting the incorrect message come up. So at the moment, I'm using Firefox as it works here, but I use Chrome for browsing other sites as I don't really like the slow Firefox, but at least it's a backup for viewing SimSig!

Has anyone else had this problem and is there something else I need to do?


Any help is appreciated!


Cheers,

James.

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Re: Google Chrome issue? 31/03/2012 at 22:03 #31110
BarryM
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2158 posts
James, what OS are you using?
Barry

Barry, Sydney, New South Wales, Australia
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Re: Google Chrome issue? 31/03/2012 at 22:16 #31112
postal
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5263 posts
James

I've got Chrome v18.0.1025.142 running on XP. When I get to "Clear Browsing Data", I see a drop-down defaulting to "the last 4 weeks". This has options for the last hour/day/week or "the beginning of time". If there is anything similar on your system, have you cleared right back to year zero?

JG

“In life, there is always someone out there, who won’t like you, for whatever reason, don’t let the insecurities in their lives affect yours.” – Rashida Rowe
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The following user said thank you: Underwood
Re: Google Chrome issue? 31/03/2012 at 23:42 #31114
Underwood
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748 posts
" said:
James

I've got Chrome v18.0.1025.142 running on XP. When I get to "Clear Browsing Data", I see a drop-down defaulting to "the last 4 weeks". This has options for the last hour/day/week or "the beginning of time". If there is anything similar on your system, have you cleared right back to year zero?

JG
So it does! :blush:

How did I not see that at all before! Just set it to the beginning of time, and sure enough I can log into SimSig now, as I now type this on Chrome and not have to see Firefox again for a while!

Thank you very much Postal

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Re: Google Chrome issue? 01/04/2012 at 08:34 #31117
Ben86
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126 posts
I'm sure this has been discussed on the forum before, so someone will probably have a more complete answer than me- just wanted to suggest an alternative solution that works for me, and avoids clearing your entire browsing history.

Instead of using the 'Clear browsing data...' button, use the 'Content Settings...' button. Then under the first section (Cookies), click the 'All Cookies and Site Data...' button. You can then search something like 'Simsig' in the search bar. Select the filtered row and a grey bar appears with a cross on the right hand side. By clicking this cross, cookies relating to Simsig are deleted, whilst the rest of your browsing history is maintained. You should then be able to log in to Simsig as normal.

Hopefully this might be useful for future reference.

Ben

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Re: Google Chrome issue? 01/04/2012 at 11:01 #31120
delticfan
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476 posts
For my twopenorth, useful info on this thread as I recently started using Chrome, which is brilliant. Haven't so far had any problems logging into any sims.

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Re: Google Chrome issue? 01/04/2012 at 14:47 #31132
Lordmwa
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148 posts
The answer to this is to not be auto logged in.

Save the details in the boxes by all means and just click log in each time if you want to be as time efficient as possible

Last edited: 01/04/2012 at 14:54 by Lordmwa
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Re: Google Chrome issue? 01/04/2012 at 14:47 #31133
whitetigger
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25 posts
I'm using the same version of Chrome and have the same issue whenever Chrome goes through an update.

The way that Ben86 has said works for me

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Re: Google Chrome issue? 02/07/2012 at 10:42 #33595
Stephen Fulcher
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2078 posts
Does anyone know if this issue persists with the new version of the website software?
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