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| Awaiting Confirmation/Activation 14/03/2016 at 19:09 #81182 | |
Slavetrader
4 posts |
Edge Hill License purchased on the 11th but still showing as "created" in my account info. How long does it take to become confirmed ? in the past its been much quicker.
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| Awaiting Confirmation/Activation 14/03/2016 at 19:29 #81183 | |
Peter Bennet
5402 posts |
Should be instantaneous, created means you have created the order and confirmed is when the payment is received. Can you check your account and see if the payment has been made. If it has then Geoff will need to look into it his end. Peter I identify as half man half biscuit - crumbs! Log in to reply |
| Awaiting Confirmation/Activation 14/03/2016 at 19:55 #81187 | |
GeoffM
6376 posts 
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That is most odd. PayPal certainly confirms you've paid so I've issued the licenses manually. Apologies for the inconvenience. (Numerous other transactions since then have gone through so I don't know why one isolated one never completed) SimSig Boss Log in to reply |
| Awaiting Confirmation/Activation 18/04/2016 at 15:48 #81900 | |
Redbusman
22 posts |
Hi, I am having the same problem. I purchased 4 sims earlier today and received a confirmation of payment from paypal but have not yet been issued my licences. I know there was a problem some time ago with a delay in processing by paypal, but I have not had a problem before. I would be grateful if someone could check to see if my payment has gone through or if there is a glitch in the system. Thank you, Neil Log in to reply |
| Awaiting Confirmation/Activation 18/04/2016 at 16:10 #81902 | |
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GeoffM
6376 posts
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" said:Hi,Hi. Licenses are there for you now - not sure why there was a delay. Apologies. SimSig Boss Log in to reply The following user said thank you: Redbusman |
| Awaiting Confirmation/Activation 19/04/2016 at 03:05 #81914 | |
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Redbusman
22 posts |
All received now, thank you
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| Awaiting Confirmation/Activation 18/09/2016 at 14:08 #85077 | |
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Newell
13 posts |
[Wembley Mainline License purchased today but still showing as "created" in my account. Normally this is very quick but nothing received yet. Paypal shows as paid. Any help appreciated
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| Awaiting Confirmation/Activation 18/09/2016 at 17:46 #85083 | |
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Peter Bennet
5402 posts |
Newell said:[Wembley Mainline License purchased today but still showing as "created" in my account. Normally this is very quick but nothing received yet. Paypal shows as paid. Any help appreciatedShows as issued at 18/09/2016 13:38:53, I've seen reports that License manager may be the issue but I've not looked into that yet. Peter I identify as half man half biscuit - crumbs! Log in to reply |
| Awaiting Confirmation/Activation 06/02/2018 at 13:22 #105726 | |
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Philsam123
2 posts |
I've purchased East Coastway and still nothing has shown up in my emails the only thing that's in my licenses area is the drain that doesn't work and coastway which says donate next to it at the moment.
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| Awaiting Confirmation/Activation 06/02/2018 at 13:56 #105727 | |
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JamesN
1607 posts
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Philsam123 in post 105726 said:I've purchased East Coastway and still nothing has shown up in my emails the only thing that's in my licenses area is the drain that doesn't work and coastway which says donate next to it at the moment.When you say license area, what do you mean? Drain isn’t a licensed simulation; and there aren’t any donate or similar buttons in the license manager program. What does it say in License Manager? (either run SimSigLicense.exe, or click the license manager button in Loader) Log in to reply |
| Awaiting Confirmation/Activation 06/02/2018 at 14:25 #105728 | |
headshot119
4869 posts |
Philsam123 in post 105726 said:I've purchased East Coastway and still nothing has shown up in my emails the only thing that's in my licenses area is the drain that doesn't work and coastway which says donate next to it at the moment.You where issued a East Coastway license automatically upon purchase at 13:09:24 today. You allocate this to your machine by opening the license manager application, not by using the website. "Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer Log in to reply The following user said thank you: Philsam123 |