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Unable to retrieve the York game after paying for it

You are here: Home > Forum > Simulations > Released > York North/South > Unable to retrieve the York game after paying for it

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Unable to retrieve the York game after paying for it 12/08/2016 at 21:26 #84067
kev38
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8 posts
Hi

Tonight I paid for the sim York IECC. After completing the purchase there was no download link for the game.
I'm told to use the SimSig launcher and click on "update SimSig" by doing this I get an error message stating files are missing. My version is the current one shown on the SimSig web site. Any advice please as I want to play this sim.

Many thanks
NWR
Kev

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Unable to retrieve the York game after paying for it 12/08/2016 at 21:53 #84068
Steamer
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3984 posts
To confirm- which version of the Loader are you using? The current version is 4.5.11.

Also, could you give the full text, or provide a screen shot, of the error message?

"Don't stress/ relax/ let life roll off your backs./ Except for death and paying taxes/ everything in life.../ is only for now." (Avenue Q)
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Unable to retrieve the York game after paying for it 12/08/2016 at 21:55 #84069
Stephen Fulcher
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2078 posts
Other option is to uninstall the Loader and start again from the system files on the website.

You will still need to check for updates if you do this.

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Unable to retrieve the York game after paying for it 12/08/2016 at 23:33 #84070
GeoffM
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6376 posts
Online
There is no download link for York - it is obtained by clicking "Check for updates" on the Loader as the others have said above.
SimSig Boss
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