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| License Manager Log in issues + System File downloading 20/03/2017 at 02:41 #93891 | |
geswedey
202 posts 
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my own router glyn Glyn Calvert ACIRO Last edited: 20/03/2017 at 02:41 by geswedey Reason: added content Log in to reply |
| License Manager Log in issues + System File downloading 20/03/2017 at 07:34 #93900 | |
Peter Bennet
5402 posts |
Just tested and if you have the wrong password or username it tells you that rather than there being an inability to connect to the server. So it does seem as though there is a communications problem between your computer and the server. Just thinking of things to try if only to eliminate them: Have you tried from a different computer and/or access point? Have you tried hard wired to the modem rather than wi-fi? Peter I identify as half man half biscuit - crumbs! Log in to reply |
| License Manager Log in issues + System File downloading 20/03/2017 at 08:53 #93901 | |
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Jan
906 posts |
Also, do you have any separate anti virus/firewall/internet protection/... software installed that could possibly be interfering with the network connection?
Two million people attempt to use Birmingham's magnificent rail network every year, with just over a million of them managing to get further than Smethwick. Log in to reply |
| License Manager Log in issues + System File downloading 20/03/2017 at 12:17 #93910 | |
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John 23
176 posts |
Yes, thank you.
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| License Manager Log in issues + System File downloading 20/03/2017 at 16:28 #93918 | |
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geswedey
202 posts
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still no further forward glyn Glyn Calvert ACIRO Log in to reply |
| License Manager Log in issues + System File downloading 20/03/2017 at 16:45 #93920 | |
headshot119
4869 posts |
geswedey in post 93918 said:still no further forwardOkay have you answered Peter Bennets questions above? "Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer Log in to reply |
| License Manager Log in issues + System File downloading 20/03/2017 at 17:32 #93924 | |
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geswedey
202 posts
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can't try another computer at the moment but have tried everything else glyn Glyn Calvert ACIRO Log in to reply |
| License Manager Log in issues + System File downloading 20/03/2017 at 18:04 #93925 | |
GeoffM
6376 posts |
geswedey in post 93924 said:can't try another computer at the moment but have tried everything elsePlease answer Jan's questions too - it's hard to tell as you're not really helping us to help you, but I vaguely suspect a firewall/antivirus issue. SimSig Boss Log in to reply |
| License Manager Log in issues + System File downloading 20/03/2017 at 18:23 #93926 | |
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geswedey
202 posts
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mcafee and windows firewalls installed both of which i have changed to let SimSig through and have had installed for a very long time I have not experienced any issues before and have installed all previous loader sims and allocated them using the license manager sucessfully. Glyn Glyn Calvert ACIRO Log in to reply |
| License Manager Log in issues + System File downloading 20/03/2017 at 19:37 #93927 | |
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Peter Bennet
5402 posts |
I've sent you a PM with a test username and password - try them in license manager. Peter I identify as half man half biscuit - crumbs! Log in to reply |
| License Manager Log in issues + System File downloading 21/03/2017 at 06:54 #93936 | |
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Peter Bennet
5402 posts |
PM back: Glyn said "still getting failed to connect to server" Which would tend to confirm the problem is his end I think. ---------------------- Glyn, I guess the 4 tests to do if possible are (and you may have tried some of these already). Connect your computer to your ISP (done- problems) Connect your computer to a different internet connection (at a Library for instance) And then the same tests for a different computer if possible. That might tie it down to whether it's your computer or access point. Peter I identify as half man half biscuit - crumbs! Last edited: 21/03/2017 at 06:57 by Peter Bennet Reason: delete ref to smartphone Log in to reply |
| License Manager Log in issues + System File downloading 21/03/2017 at 11:54 #93945 | |
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geswedey
202 posts
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I Do get the RED new message on the loader when there are new files to upload but when I attempt to upload them I get file not found on server messages, I didn't have any problems with down loading the previous new sims issued prior to the January system update. Glyn Glyn Calvert ACIRO Log in to reply |
| License Manager Log in issues + System File downloading 21/03/2017 at 15:35 #93952 | |
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GeoffM
6376 posts |
geswedey in post 93945 said:I Do get the RED new message on the loader when there are new files to upload but when I attempt to upload them I get file not found on server messages, I didn't have any problems with down loading the previous new sims issued prior to the January system update.Can you PM me your IP address https://www.SimSig.co.uk/Manage/WhatsMyIP and the time that you click "check for updates" please. That way I can at least try to find whether your PC is connecting at all. SimSig Boss Log in to reply |
| License Manager Log in issues + System File downloading 21/03/2017 at 16:50 #93954 | |
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GeoffM
6376 posts |
GeoffM in post 93952 said:geswedey in post 93945 said:PM received, thanks. Log files are 20-40Mb per day so it's hard finding something that's not there. One thing that I did notice though was that you (probably unwittingly) use search.myway.com which is considered malware. This *might* be affecting connectivity but I'm not sure. In any case it's probably best to get rid of it:I Do get the RED new message on the loader when there are new files to upload but when I attempt to upload them I get file not found on server messages, I didn't have any problems with down loading the previous new sims issued prior to the January system update.Can you PM me your IP address https://www.SimSig.co.uk/Manage/WhatsMyIP and the time that you click "check for updates" please. That way I can at least try to find whether your PC is connecting at all. https://malwaretips.com/blogs/search-myway-com-removal/ If you've followed those instructions, rebooted, and tried to download again without success then I'll take another look. SimSig Boss Log in to reply The following user said thank you: geswedey |
| License Manager Log in issues + System File downloading 22/03/2017 at 11:00 #93986 | |
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geswedey
202 posts
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Geoff, Peter and everyone else who has replied to my initial post. Removed the Malware on my home pc but still have the same issues, can't login into the licence manager and when loading files still getting file not found on server. I am down in Devon now until Monday and I have successfully loaded all the Cardiff sims and allocated them to the PC there. thanks to all for the advice and help just need to sort out my PC at home now. Glyn Calvert ACIRO Log in to reply |
| License Manager Log in issues + System File downloading 22/03/2017 at 18:21 #93998 | |
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Peter Bennet
5402 posts |
So just to be clear, are you saying that you have no problems in Devon with accessing anything? The problem is just at home. Peter I identify as half man half biscuit - crumbs! Log in to reply |
| License Manager Log in issues + System File downloading 22/03/2017 at 18:27 #93999 | |
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geswedey
202 posts
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yes Glyn Glyn Calvert ACIRO Log in to reply |
| License Manager Log in issues + System File downloading 22/03/2017 at 18:29 #94001 | |
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Stephen Fulcher
2078 posts |
Has to be a problem with your own connection then.
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| License Manager Log in issues + System File downloading 26/03/2017 at 19:47 #94129 | |
Steamer
3984 posts
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Do you have Internet Explorer as your default browser? If so, could this be the answer to your problem?
"Don't stress/ relax/ let life roll off your backs./ Except for death and paying taxes/ everything in life.../ is only for now." (Avenue Q) Log in to reply |
| License Manager Log in issues + System File downloading 27/03/2017 at 06:17 #94142 | |
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geswedey
202 posts
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no mozilla firefox and i have also tried Chrome. Glyn Glyn Calvert ACIRO Log in to reply |
| License Manager Log in issues + System File downloading 27/03/2017 at 11:09 #94146 | |
BarryM
2158 posts |
geswedey in post 94142 said:no mozilla firefox and i have also tried Chrome.Try Disabling or shutting down Mozilla Firefox and see if it fixes your problem. Barry Barry, Sydney, New South Wales, Australia Log in to reply |
| License Manager Log in issues + System File downloading 27/03/2017 at 11:34 #94148 | |
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headshot119
4869 posts |
geswedey in post 94142 said:no mozilla firefox and i have also tried Chrome.I would check your internet explorer / edge settings anyway. "Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer Log in to reply |
| License Manager Log in issues + System File downloading 27/03/2017 at 19:32 #94158 | |
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geswedey
202 posts
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Going down to Devon must have done both me an my PC the world of good. All working ok now, thanks to all. Glyn. Glyn Calvert ACIRO Log in to reply |
| License Manager Log in issues + System File downloading 27/03/2017 at 19:54 #94159 | |
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Steamer
3984 posts
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geswedey in post 94158 said:Going down to Devon must have done both me an my PC the world of good.Did you change anything? Or did it just suddenly start working? (So we know what to suggest if someone else has the same problem) "Don't stress/ relax/ let life roll off your backs./ Except for death and paying taxes/ everything in life.../ is only for now." (Avenue Q) Log in to reply |
| License Manager Log in issues + System File downloading 27/03/2017 at 20:09 #94160 | |
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geswedey
202 posts
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It didn't work after removing the malware myway last wednesday morning, i didn't change anything this evening but mozilla firefox did reinstall itself when i logged in. Glyn Glyn Calvert ACIRO Log in to reply |