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| Unable login to licence manager 26/03/2017 at 12:24 #94116 | |
Michajil
14 posts |
Hello, I am unable to login into licence manager on other PC. It works before updates. I can login only on PC where I have allocated licences. Reinstal SimSig did not help. Thanks for reply and help. Log in to reply |
| Unable login to licence manager 26/03/2017 at 12:36 #94117 | |
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Stephen Fulcher
2078 posts |
Assuming you definitely have the correct username and password combination, if you have downloaded the latest system files then being unable to log on would seem to be a firewall issue.
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| Unable login to licence manager 26/03/2017 at 12:50 #94118 | |
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Michajil
14 posts |
Firewall turned off still it respond: "Failed connect to server". Combination Username and password is correct on my first PC it is working.
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| Unable login to licence manager 26/03/2017 at 15:37 #94119 | |
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Stephen Fulcher
2078 posts |
When you reinstalled, did you do so with the latest system files off the website?
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| Unable login to licence manager 26/03/2017 at 15:50 #94120 | |
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Michajil
14 posts |
Of course and Licence manager is the same version on both computers (looked in properties file). I cleaned registry too but nothing. But I can host on this computer free simulation but when I want host licenced it is problem with manager. When i try bad combination username and password still same result "Failed to conect to server".
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| Unable login to licence manager 26/03/2017 at 16:07 #94121 | |
Peter Bennet
5402 posts |
"Failed to connect to server" means what it says on the tin - there's something blocking you from reaching the server. If you use a wrong name/password and are reaching the server then you get told it's an invalid username/password, otherwise, you still get a "failed to connect to server" message. If you say you can get through on one and not the other computer then that seems to point to it being a computer problem at your end. Peter I identify as half man half biscuit - crumbs! Last edited: 26/03/2017 at 16:09 by Peter Bennet Reason: tweak Log in to reply |
| Unable login to licence manager 26/03/2017 at 17:07 #94122 | |
GeoffM
6376 posts |
Peter Bennet in post 94121 said:If you say you can get through on one and not the other computer then that seems to point to it being a computer problem at your end.+1. Especially with "It works before updates" Firewall or anti-virus. Tell us what you're using and we might be able to suggest something. SimSig Boss Log in to reply |
| Unable login to licence manager 26/03/2017 at 17:12 #94123 | |
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Michajil
14 posts |
I am using Windows Server 2012 with standard firewall no antivirus or antimalware or something else.
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| Unable login to licence manager 26/03/2017 at 19:39 #94128 | |
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Michajil
14 posts |
Problem found IE Enhanced Security Configuration blocked connection to licence manager.
Log in to reply The following user said thank you: headshot119 |
| Unable login to licence manager 27/03/2017 at 00:03 #94140 | |
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GeoffM
6376 posts |
Thanks for reporting back - it helps build our knowledge for other users with the same products.
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| Unable login to licence manager 13/04/2017 at 19:06 #94475 | |
Slavetrader
4 posts |
http secure socket is not supported Peter when trying to access License manager I get this "http secure socket is not supported" what does this mean? I've tried with my Norton internet security turned off already ? Log in to reply |
| Unable login to licence manager 14/04/2017 at 01:18 #94478 | |
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GeoffM
6376 posts |
Slavetrader in post 94475 said:http secure socket is not supportedSounds to me like something is attempting to redirect the HTTP connection to an HTTPS one instead. It must be Norton or some other man-in-the-middle. SimSig Boss Log in to reply |