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| Licence mystery 16/10/2017 at 15:39 #102311 | |
WesternChampion
173 posts |
When I ran the loader this afternoon, all of my paid-for sims were showing purple on the list, rather than black as normal. When I went into licence manager, they were all showing as allocated to another machine. I haven't changed my computer recently and was running paid for sims a few days ago with no problems. Is there a glitch in the SimSig system or has something horrible happened to my computer? Chris Log in to reply |
| Licence mystery 16/10/2017 at 15:46 #102312 | |
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MarkC
1105 posts |
WesternChampion in post 102311 said:When I ran the loader this afternoon, all of my paid-for sims were showing purple on the list, rather than black as normal. When I went into licence manager, they were all showing as allocated to another machine. I haven't changed my computer recently and was running paid for sims a few days ago with no problems. Is there a glitch in the SimSig system or has something horrible happened to my computer?Have you applied any windows updates recently (like updated to windows 10 RS4) or changed you PC/network name Last edited: 16/10/2017 at 15:51 by MarkC Reason: None given Log in to reply |
| Licence mystery 16/10/2017 at 15:54 #102313 | |
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WesternChampion
173 posts |
Mark Thanks for the quick reply. Of course, I changed my computer name the other day. When I first set up the PC, I made a typo and finally got round to changing it. I didn't expect any issues because of this but obviously there are some! If I change the name back, will I get access to my paid-for sims? Should I do that, unallocate the licences and then change it again (if I still want to) before reallocating them to the renamed computer? Thanks for your help. Chris Log in to reply |
| Licence mystery 16/10/2017 at 16:01 #102315 | |
headshot119
4869 posts |
WesternChampion in post 102313 said:MarkI would put in a request to unlock your licenses. "Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer Log in to reply |
| Licence mystery 16/10/2017 at 16:05 #102316 | |
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MarkC
1105 posts |
WesternChampion in post 102313 said:MarkI am afraid you will have to request a license unlock as changing the name will create a new UID (Unique identifer) even if you put in a name with the exact same name as before it will give it a new UID, so it would not work. I would always recommend when changing names on PC's to unallocate the license first. I do not know the ins and outs of how the licensing works but I do belive that the license allocates to the PC by using the pc's unique identifer (there is more components that it uses no doubt, but that is one component used) so any change to that will create a new UID even if the same name is put in a new UID is created. I found this out myself years ago by doing what you had done and changed my PC's name and had to request unlock license. Log in to reply |
| Licence mystery 16/10/2017 at 16:11 #102317 | |
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WesternChampion
173 posts |
Thanks again, Mark In the meantime, curiosity got the better of me so I changed the computer name back, rebooted and, hey presto, my licences are allocated once again. I'm now going to try removing them, changing the name again and then reallocating them. Chris Log in to reply |
| Licence mystery 16/10/2017 at 16:15 #102318 | |
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MarkC
1105 posts |
WesternChampion in post 102317 said:Thanks again, MarkStrange I didn't think changing name back should of worked, but I am happy it did. You're Welcome Log in to reply |
| Licence mystery 16/10/2017 at 16:26 #102319 | |
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WesternChampion
173 posts |
All sorted. Thanks to Mark for the diagnosis. Happily I was able to cure myself!
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| Licence mystery 16/10/2017 at 16:31 #102320 | |
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MarkC
1105 posts |
WesternChampion in post 102319 said:All sorted. Thanks to Mark for the diagnosis. Happily I was able to cure myself!You're Welcome, glad to be of help Log in to reply |