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| Unable to connect to server 14/05/2018 at 16:38 #107941 | |
MetroRicky
2 posts |
I am using the loader version 4.6.9, the site says that checking for updates will re-install the latest version of the loader, however, even with the purchased licence every time I try to update the software runs through it's list and returns that the file does not exist on the server. In addition to this when I try to access the licence manager using my details I get a failed to connect to the server message. I have searched high and low in the forums but I am unable to get an indication of how to fix the problems I am facing. Can you help please? Many thanks in advance Log in to reply |
| Unable to connect to server 14/05/2018 at 16:40 #107942 | |
headshot119
4869 posts |
MetroRicky in post 107941 said:I am using the loader version 4.6.9, the site says that checking for updates will re-install the latest version of the loader, however, even with the purchased licence every time I try to update the software runs through it's list and returns that the file does not exist on the server. In addition to this when I try to access the licence manager using my details I get a failed to connect to the server message.Suspect you need to turn off your firewall / antivirus, it sounds like it's blocking the connection to the SimSig website for the applications. If you have a google for how to allow certain programs that should fix the issue. "Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer Log in to reply |