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Unable to connect to server

You are here: Home > Forum > General > General questions, comments, and issues > Unable to connect to server

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Unable to connect to server 14/05/2018 at 16:38 #107941
MetroRicky
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I am using the loader version 4.6.9, the site says that checking for updates will re-install the latest version of the loader, however, even with the purchased licence every time I try to update the software runs through it's list and returns that the file does not exist on the server. In addition to this when I try to access the licence manager using my details I get a failed to connect to the server message.

I have searched high and low in the forums but I am unable to get an indication of how to fix the problems I am facing.

Can you help please?

Many thanks in advance

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Unable to connect to server 14/05/2018 at 16:40 #107942
headshot119
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4869 posts
MetroRicky in post 107941 said:
I am using the loader version 4.6.9, the site says that checking for updates will re-install the latest version of the loader, however, even with the purchased licence every time I try to update the software runs through it's list and returns that the file does not exist on the server. In addition to this when I try to access the licence manager using my details I get a failed to connect to the server message.

I have searched high and low in the forums but I am unable to get an indication of how to fix the problems I am facing.

Can you help please?

Many thanks in advance
Suspect you need to turn off your firewall / antivirus, it sounds like it's blocking the connection to the SimSig website for the applications.

If you have a google for how to allow certain programs that should fix the issue.

"Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer
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