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Finding Sims previously purchased

You are here: Home > Forum > General > General questions, comments, and issues > Finding Sims previously purchased

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Finding Sims previously purchased 26/07/2018 at 14:13 #110403
Steve L
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26 posts
Afternoon all. Prior to my computer doing it's best to frustrate my life and crash like a pallet of house bricks landing on a lake and sinking without trace, I had purchased the Cardiff and Valleys sims to run together - and was enjoying it.

How can I obtain a replacement copy of the Sims?

Thanks all
Steve

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Finding Sims previously purchased 26/07/2018 at 14:14 #110404
headshot119
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4869 posts
Steve L in post 110403 said:
Afternoon all. Prior to my computer doing it's best to frustrate my life and crash like a pallet of house bricks landing on a lake and sinking without trace, I had purchased the Cardiff and Valleys sims to run together - and was enjoying it.

How can I obtain a replacement copy of the Sims?

Thanks all
Steve
You can download the Sims via the check for updates feature.

If you log in to the license manager you can request that the licenses be unlocked.

"Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer
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The following user said thank you: Steve L
Finding Sims previously purchased 26/07/2018 at 14:21 #110405
Steve L
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26 posts
Thanks - can you remind me how to fine the license manager
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Finding Sims previously purchased 26/07/2018 at 14:24 #110406
TUT
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534 posts
Steve L in post 110405 said:
Thanks - can you remind me how to fine the license manager
Easiest way - start the loader as normal.

License Manager is the long button at the bottom underneath check for updates and folder options

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Finding Sims previously purchased 26/07/2018 at 14:36 #110407
Steve L
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26 posts
OK - task finished - I found it - thanks
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Finding Sims previously purchased 28/07/2018 at 19:46 #110490
Jimmyj5579
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6 posts
I have had the same problem. I bought Newport, Cardiff, Valleys and VOG and they are now not registered on my computer! not sure why?

James

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Finding Sims previously purchased 28/07/2018 at 19:50 #110491
headshot119
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4869 posts
Jimmyj5579 in post 110490 said:
I have had the same problem. I bought Newport, Cardiff, Valleys and VOG and they are now not registered on my computer! not sure why?

James
Just request a license unlock, it's likely caused my a Windows update, or you remaining the computer.

"Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer
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