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| Licences 19/10/2018 at 09:02 #112738 | |
bri2808
162 posts |
Hi Has anyone else had issues with licences recently? I have used Simsig on this laptop for many months now, but gone in to it today and it suggests that all my licences are allocated to another machine? Well I have not used it elsewhere and all seems a little curious. I have requested a licence unlock via the manager but it says it can take up to 28 days which is a bit of a pain but it doesn't answer the question as to why it has suddenly happened? Anyone else recently had this issue and I have just missed the post? Brian Log in to reply |
| Licences 19/10/2018 at 10:09 #112740 | |
headshot119
4869 posts |
Your unlock had been actioned. It's very rare to take more than a few hours. If you've changed the name of the computer, or if you've installed certain major Windows updates it can cause it, as it looks as though your computer's ID has changed. "Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer Log in to reply The following user said thank you: bri2808 |
| Licences 19/10/2018 at 16:29 #112746 | |
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bri2808
162 posts |
headshot119 in post 112740 said:Your unlock had been actioned. It's very rare to take more than a few hours.Thank you, I didn't think it would take that long but read that Geoff was off busy so wasn't taking anything for granted. Could changing from the name 'Surface' to 'Brian's Surface' cause the issue? That's all I have done so it doesn't get confused with my wife's. Oh well, again thanks for unlocking them Log in to reply |
| Licences 19/10/2018 at 16:50 #112747 | |
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headshot119
4869 posts |
Yeah you've renamed the computer so that will cause the problem.
"Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer Log in to reply |
| Licences 19/10/2018 at 17:40 #112748 | |
GeoffM
6376 posts |
bri2808 in post 112746 said:Thank you, I didn't think it would take that long but read that Geoff was off busy so wasn't taking anything for granted.One single change shouldn't cause an identity crisis but Windows may have changed something else in tandem to appear like more than one change. I'm around, just wasn't sure how much initially. Basically I've had to accompany my son to partial hospitalisation over an hour away from home for the last two weeks. SimSig Boss Log in to reply |