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Crashes in F4 view

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Crashes in F4 view 19/01/2019 at 20:48 #114909
9pN1SEAp
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Happened twice in a row whilst I was scrolling through the train list in F4, with entered trains visible.

Sim was chained up to Stafford at the time with one other player connection in.

Faulting application name: SimSigLoader.exe, version: 4.9.0.0, time stamp: 0x2a425e19
Faulting module name: user32.dll, version: 10.0.17134.1, time stamp: 0x6813b639
Exception code: 0xc0000005
Fault offset: 0x00036679
Faulting process id: 0x20a20
Faulting application start time: 0x01d4b0333a146e39
Faulting application path: C:\Program Files (x86)\SimSig\SimSigLoader.exe
Faulting module path: C:\WINDOWS\System32\user32.dll
Report Id: 065fa3f8-f05e-4895-ac62-8140b861ed72
Faulting package full name:
Faulting package-relative application ID:

Host machine is Windows 10.

Jamie S (JAMS)
Last edited: 19/01/2019 at 20:54 by 9pN1SEAp
Reason: None given

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Crashes in F4 view 19/01/2019 at 23:11 #114912
SamTDS
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Just to double check were you running SimSig as admin? c0000005 is a standard access violation. I would need to see the dump file in order to have more details on the fault. you can send it in PM
SamTDS - STDS | My comments are my opinions and interpretations and do not reflect on the wonderfull SimSig team. I am in no way part of the team.
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Crashes in F4 view 20/01/2019 at 00:08 #114913
9pN1SEAp
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I was running without elevation, and as far as I can see there was no dump, the application threw the exception and immediately closed without any message (except to eventlog)
Jamie S (JAMS)
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Crashes in F4 view 20/01/2019 at 00:14 #114914
MarkC
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1105 posts
9pN1SEAp in post 114913 said:
I was running without elevation, and as far as I can see there was no dump, the application threw the exception and immediately closed without any message (except to eventlog)
Did you run the updater at all before starting the sim?

Last edited: 20/01/2019 at 00:21 by MarkC
Reason: None given

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Crashes in F4 view 20/01/2019 at 00:51 #114915
SamTDS
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9pN1SEAp in post 114913 said:
I was running without elevation, and as far as I can see there was no dump, the application threw the exception and immediately closed without any message (except to eventlog)
I remember windows is very cryptic as to where the application dumps are located. you could try %localappdata%\Microsoft\Windows\WER in the run dialog (win+r). Tomorrow when I get on the main pc I should be able to get the exact place.

If I remember right event viewer points you in the direction of the log but not directly there.

SamTDS - STDS | My comments are my opinions and interpretations and do not reflect on the wonderfull SimSig team. I am in no way part of the team.
Last edited: 20/01/2019 at 00:52 by SamTDS
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Crashes in F4 view 20/01/2019 at 05:11 #114916
GeoffM
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9pN1SEAp in post 114913 said:
I was running without elevation, and as far as I can see there was no dump, the application threw the exception and immediately closed without any message (except to eventlog)
It looks to me like a Windows DLL threw the exception, not SimSig.

SimSig Boss
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Crashes in F4 view 20/01/2019 at 15:00 #114932
SamTDS
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GeoffM in post 114916 said:
9pN1SEAp in post 114913 said:
I was running without elevation, and as far as I can see there was no dump, the application threw the exception and immediately closed without any message (except to eventlog)
It looks to me like a Windows DLL threw the exception, not SimSig.

True however the module that raised the crash appears to be user32.dll which handles the drawing of windows and controls.

The Report.wer file that is always generated appears to contain the additional information to an extent about the crash. this sould be in C:\ProgramData\Microsoft\Windows\WER under reportarchive or report queue

SamTDS - STDS | My comments are my opinions and interpretations and do not reflect on the wonderfull SimSig team. I am in no way part of the team.
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Crashes in F4 view 20/01/2019 at 15:42 #114934
9pN1SEAp
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1189 posts
Sadly my machine didn’t save the WER file, will try to replicate.
Jamie S (JAMS)
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