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License not appearing in Loader

You are here: Home > Forum > General > General questions, comments, and issues > Loader V5 > License not appearing in Loader

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License not appearing in Loader 11/01/2021 at 22:50 #136270
Huntergreed
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1 posts
Hi there

I purchased a license for the Cowlairs simulation, but when I open the loader it is not present in the list, so I am unable to allocate it to my computer and access the simulation (my Motherwell license works just fine), how can I fix this?

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License not appearing in Loader 11/01/2021 at 23:10 #136271
GeoffM
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6376 posts
Are you logged in on the front page of the Loader (green tick)? Does your other license show correctly?
SimSig Boss
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License not appearing in Loader 11/01/2021 at 23:13 #136272
jc92
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3687 posts
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Huntergreed in post 136270 said:
Hi there

I purchased a license for the Cowlairs simulation, but when I open the loader it is not present in the list, so I am unable to allocate it to my computer and access the simulation (my Motherwell license works just fine), how can I fix this?
what loader version are you running? You shouldn't need to assign the licence anyway, however there's also no list of licences anymore so just wondering if you're on 4.xx or less

"We don't stop camborne wednesdays"
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