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Unable to Purchase Without Paypal Account

You are here: Home > Forum > General > General questions, comments, and issues > Unable to Purchase Without Paypal Account

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Unable to Purchase Without Paypal Account 29/03/2022 at 14:51 #145909
Javelin395
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272 posts 		Today attempted to purchase the North Kent sim but even though I selected the option to pay by card Paypal is forcing me to create an account. For various reasons I don't wish to create an account.

I seem to recall this issue having cropped up some time ago and the solution was to switch browser. Have therefore tried switching from Chrome to Firefox but this made matters worse !! In Firefox I couldn't even select the option to pay by card.

Any other suggestions as I'm keen to cut my teeth on North Kent ?
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Unable to Purchase Without Paypal Account 29/03/2022 at 16:01 #145911
i26
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308 posts 		Javelin395 in post 145909 said:
Today attempted to purchase the North Kent sim but even though I selected the option to pay by card Paypal is forcing me to create an account. For various reasons I don't wish to create an account.

I seem to recall this issue having cropped up some time ago and the solution was to switch browser. Have therefore tried switching from Chrome to Firefox but this made matters worse !! In Firefox I couldn't even select the option to pay by card.

Any other suggestions as I'm keen to cut my teeth on North Kent ?
If your card or email is linked to a Paypal account it will make you login? If not then it should provide you with a Guest checkout.
Last edited: 29/03/2022 at 16:02 by i26
Reason: None given
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Unable to Purchase Without Paypal Account 29/03/2022 at 19:15 #145914
Humorist
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102 posts 		If you have the option, use another browser. I find that I cannot purchase from the SimSig shop if I use Firefox. I think that Opera worked fine.
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Unable to Purchase Without Paypal Account 29/03/2022 at 19:15 #145915
Javelin395
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272 posts 		Not sure I've made myself clear.

Clicking on the pay by card button in Chrome takes me to a page to enter my card details but then won't let me proceed without creating an account.

Clicking on the pay by card button in Firefox has absolutely no effect.
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Unable to Purchase Without Paypal Account 30/03/2022 at 02:50 #145932
i26
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308 posts 		Javelin395 in post 145915 said:
Not sure I've made myself clear.

Clicking on the pay by card button in Chrome takes me to a page to enter my card details but then won't let me proceed without creating an account.

Clicking on the pay by card button in Firefox has absolutely no effect.
Without showing any personal details could you post a screenshot of what it says when you try to pay?
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Unable to Purchase Without Paypal Account 30/03/2022 at 11:29 #145936
Steamer
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3984 posts 		I've come across this occasionally with other sites, sometimes trying again the next day clears it. Might be worth clearing any PayPal cookies as well (maybe SimSig to while you're at it, though you'll have to log in again)
"Don't stress/ relax/ let life roll off your backs./ Except for death and paying taxes/ everything in life.../ is only for now." (Avenue Q)
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Unable to Purchase Without Paypal Account 30/03/2022 at 12:49 #145939
MarkC
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1105 posts 		There are a few reason why "Guest checkout" may not be showing.

One, you live in a country that does not allow guest checkout.

Two, your e-mail address is in their system as having an account, therefore will not allow you to check out as a guest.

Three, you have used paypal guest checkout without creating an account numerous times, there is a limit to how many times you can checkout as a guest. (I do not know what the limit is and it may vary country to country).
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Unable to Purchase Without Paypal Account 30/03/2022 at 13:02 #145940
bugsy
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1766 posts 		MarkC in post 145939 said:
There are a few reason why "Guest checkout" may not be showing.

One, you live in a country that does not allow guest checkout.

Two, your e-mail address is in their system as having an account, therefore will not allow you to check out as a guest.

Three, you have used paypal guest checkout without creating an account numerous times, there is a limit to how many times you can checkout as a guest. (I do not know what the limit is and it may vary country to country).
I thought that the limit was 10 payments as a quest. However, I have been fortunate as so far I have made 12 purchases as a guest.
Wonder what will happen next time.
Everything that you make will be useful - providing it's made of chocolate.
Last edited: 30/03/2022 at 13:02 by bugsy
Reason: None given
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Unable to Purchase Without Paypal Account 30/03/2022 at 13:18 #145943
MarkC
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1105 posts 		bugsy in post 145940 said:
MarkC in post 145939 said:
There are a few reason why "Guest checkout" may not be showing.

One, you live in a country that does not allow guest checkout.

Two, your e-mail address is in their system as having an account, therefore will not allow you to check out as a guest.

Three, you have used paypal guest checkout without creating an account numerous times, there is a limit to how many times you can checkout as a guest. (I do not know what the limit is and it may vary country to country).
I thought that the limit was 10 payments as a quest. However, I have been fortunate as so far I have made 12 purchases as a guest.
Wonder what will happen next time.
It maybe as simple as a defined number in a time period ie: no more than 10 payments in 12 months. But it is something that paypal could change without much fanfair

I remember a few years back another using was having simular issues and these were the possible reasons for not being able to checkout as a guest.
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Unable to Purchase Without Paypal Account 30/03/2022 at 14:11 #145946
bugsy
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1766 posts 		MarkC in post 145943 said:
bugsy in post 145940 said:
MarkC in post 145939 said:
There are a few reason why "Guest checkout" may not be showing.

One, you live in a country that does not allow guest checkout.

Two, your e-mail address is in their system as having an account, therefore will not allow you to check out as a guest.

Three, you have used paypal guest checkout without creating an account numerous times, there is a limit to how many times you can checkout as a guest. (I do not know what the limit is and it may vary country to country).
I thought that the limit was 10 payments as a quest. However, I have been fortunate as so far I have made 12 purchases as a guest.
Wonder what will happen next time.
It maybe as simple as a defined number in a time period ie: no more than 10 payments in 12 months. But it is something that paypal could change without much fanfair

Yes, you're probably right. As I have said before, I don't really want a PayPal account because I would never use it.
Everything that you make will be useful - providing it's made of chocolate.
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Unable to Purchase Without Paypal Account 30/03/2022 at 14:54 #145947
postal
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5264 posts 		MarkC in post 145943 said:
I remember a few years back another using was having simular issues and these were the possible reasons for not being able to checkout as a guest.
Discussed in 2020 here.
“In life, there is always someone out there, who won’t like you, for whatever reason, don’t let the insecurities in their lives affect yours.” – Rashida Rowe
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Unable to Purchase Without Paypal Account 30/03/2022 at 15:22 #145948
GeoffM
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6376 posts 		I found this 3rd party article a couple of months ago which explains some of the reasons why PayPal allows guest checkout in some cases but not others.

Unfortunately it's not something we at SimSig can control or even influence.
SimSig Boss
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Unable to Purchase Without Paypal Account 31/03/2022 at 13:54 #145974
Javelin395
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272 posts 		Thanks for the suggestions everyone.

I've been trying pretty much every day for the past week to no avail. Deleted cookies and then tried but still no success.

Happened to make an online purchase yesterday from another vendor so tried their option to pay via Paypal as a guest. Voila, it worked !! Seems my issue is peculiar to Simsig. Pity.
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