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| Cannot open TCP port for hosting Information Gateway 01/10/2023 at 04:47 #153478 | |
markymark2000
39 posts |
I have been trying to do the information gateway thing so that I can use the Live Departure Boards (https://www.SimSig.co.uk/Forum/ThreadView/53684). I go through the start menu bit, I click open interface gateway, I click start (not clicking any of the ports or amending anything, just taking the primary one) and the error comes up. I have tried the secondary port and even changing the number of the custom port, always errors. Does anyone know what the issue is? Many thanks Log in to reply |
| Cannot open TCP port for hosting Information Gateway 01/10/2023 at 07:51 #153479 | |
i26
308 posts |
Not 100% sure but have you opened the port on your router interface/port forwarded?
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| Cannot open TCP port for hosting Information Gateway 01/10/2023 at 15:23 #153485 | |
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simple68
80 posts 
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You don't need to open any ports as its running on the same machine. If you open the sim you wish to play with the default gateway port ticked. You then start the departure board exe and you then need to enter your SimSig username & password. everything should then connect
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| Cannot open TCP port for hosting Information Gateway 01/10/2023 at 17:59 #153486 | |
headshot119
4869 posts |
simple68 in post 153485 said:You don't need to open any ports as its running on the same machine. If you open the sim you wish to play with the default gateway port ticked. You then start the departure board exe and you then need to enter your SimSig username & password. everything should then connectThe error message that's coming up is caused by the operating system being unable to bind the service to that TCP port, it could be because the port isn't open in the local firewall or AV, or it could be that something else is already running on that port. The departure board won't connect if the service can't be bound to the port. "Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer Log in to reply |
| Cannot open TCP port for hosting Information Gateway 01/10/2023 at 21:19 #153494 | |
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markymark2000
39 posts |
headshot119 in post 153486 said:simple68 in post 153485 said:You don't need to open any ports as its running on the same machine. If you open the sim you wish to play with the default gateway port ticked. You then start the departure board exe and you then need to enter your SimSig username & password. everything should then connectThe error message that's coming up is caused by the operating system being unable to bind the service to that TCP port, it could be because the port isn't open in the local firewall or AV, or it could be that something else is already running on that port. Is there a way for me to fix it? How do I open the port in Windows Defender. AV? If something else is running on the port, moving to the secondary or custom should help right? but that didn't work either, same error Log in to reply |
| Cannot open TCP port for hosting Information Gateway 01/10/2023 at 21:37 #153495 | |
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headshot119
4869 posts |
There's information here on how to see if a service is already using a port (I would say this is the more likely issue) https://serverfault.com/questions/2699/how-do-i-see-if-a-port-is-in-use-on-a-windows-machine There's some information here about allowing apps through Windows firewall https://support.microsoft.com/en-us/windows/risks-of-allowing-apps-through-windows-defender-firewall-654559af-3f54-3dcf-349f-71ccd90bcc5c "Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer Log in to reply |
| Cannot open TCP port for hosting Information Gateway 02/10/2023 at 23:14 #153506 | |
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markymark2000
39 posts |
headshot119 in post 153495 said:There's information here on how to see if a service is already using a port (I would say this is the more likely issue) https://serverfault.com/questions/2699/how-do-i-see-if-a-port-is-in-use-on-a-windows-machine I couldn't find anything on that port so I don't know. I checked though and Multiplayer works so I just used that port instead in the custom and it works now 
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| Cannot open TCP port for hosting Information Gateway 04/10/2023 at 08:07 #153518 | |
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Jan
906 posts |
This old discussion has more more details on that subject. It seems that in addition to ports actively in use by whatever other software might be running (which is what TCPView or netstat will be showing), Windows can also reserve ports to block other programs from using them. Such reservations will only show up when running "netsh interface ipv4 show excludedportrange protocol=tcp" on a command line.
Two million people attempt to use Birmingham's magnificent rail network every year, with just over a million of them managing to get further than Smethwick. Log in to reply |
| Cannot open TCP port for hosting Information Gateway 04/10/2023 at 12:04 #153519 | |
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CarrotPie
6 posts |
I've installed the departure board program and the .exe file has appeared, but when I click on it nothing happens. What am I doing wrong?
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| Cannot open TCP port for hosting Information Gateway 04/10/2023 at 20:30 #153520 | |
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i26
308 posts |
CarrotPie in post 153519 said:I've installed the departure board program and the .exe file has appeared, but when I click on it nothing happens. What am I doing wrong?Is your AV blocking the application from running? I know mine did so I had to add an exception.
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| Cannot open TCP port for hosting Information Gateway 05/10/2023 at 13:06 #153525 | |
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CarrotPie
6 posts |
i26 in post 153520 said:CarrotPie in post 153519 said:Tried that and it still won't open.I've installed the departure board program and the .exe file has appeared, but when I click on it nothing happens. What am I doing wrong?Is your AV blocking the application from running? I know mine did so I had to add an exception. Log in to reply |