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Help with purchase

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Help with purchase 27/12/2023 at 11:08 #154895
zak bevington
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Good morning all. I have recently bought Sheffield roc and it’s not showing that it’s been purchased even though I have been charged for it. It’s quite frustrating to be honest as I’ve only got a 15 minute demo for something I’ve actually paid for. Any help to this would be greatly appreciated,thankyou in advance
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Help with purchase 27/12/2023 at 11:22 #154896
postal
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zak bevington in post 154895 said:
Good morning all. I have recently bought Sheffield roc and it’s not showing that it’s been purchased even though I have been charged for it. It’s quite frustrating to be honest as I’ve only got a 15 minute demo for something I’ve actually paid for. Any help to this would be greatly appreciated,thankyou in advance
Have you got your username and password set correctly on the first screen of the loader? That is how the loader verifies your ID with the server and then ticks off the sims for which you have licences.

“In life, there is always someone out there, who won’t like you, for whatever reason, don’t let the insecurities in their lives affect yours.” – Rashida Rowe
Last edited: 27/12/2023 at 11:23 by postal
Reason: None given

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Help with purchase 27/12/2023 at 11:42 #154897
zak bevington
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MASSIVE facepalm moment!!!!!

That was the issue I forgot to log in on the loader. I feel such an idiot lol. Thankyou for the reply greatly appreciated 👍🏻

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Help with purchase 27/12/2023 at 16:43 #154899
postal
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Glad you got it sorted. Enjoy Sheffield.
“In life, there is always someone out there, who won’t like you, for whatever reason, don’t let the insecurities in their lives affect yours.” – Rashida Rowe
Last edited: 27/12/2023 at 16:43 by postal
Reason: None given

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