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| Subscribed loaded routes 17/07/2024 at 17:48 #157876 | |
mjkerr
195 posts |
Please feel free to move if required I have recently added the Cowlairs route about late June 2024 (as I already have paid for Central Scotland in late 2011) However it takes about 20 minutes to show up I need to close and then restart the Loader numerous time Have I missed something? DELETED Last edited: 17/07/2024 at 17:50 by mjkerr Reason: None given Log in to reply |
| Subscribed loaded routes 17/07/2024 at 18:11 #157877 | |
Steamer
3997 posts |
Looking at your account, you only have a license for Cowlairs- did you use a different user name to purchase Central Scotland? You will need to make sure that you've clicked 'check for updates' to ensure that you have downloaded the latest version of the simulation, and have entered the correct user name and password. Once that's done the sim should be available to play and, once you purchase a license, it's usually available instantly unless the SimSig website is down for maintenance, which is rare. "Don't stress/ relax/ let life roll off your backs./ Except for death and paying taxes/ everything in life.../ is only for now." (Avenue Q) Log in to reply |
| Subscribed loaded routes 17/07/2024 at 18:17 #157878 | |
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mjkerr
195 posts |
Steamer in post 157877 said:Looking at your account, you only have a license for Cowlairs That route is the issue I click on update, update, update, and so on, maybe 20 to about 25 times It takes no less than 10 minutes DELETED Last edited: 17/07/2024 at 18:20 by mjkerr Reason: None given Log in to reply |
| Subscribed loaded routes 17/07/2024 at 18:18 #157879 | |
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mjkerr
195 posts |
Steamer in post 157877 said:did you use a different user name to purchase Central Scotland? I never had a username, I only received the activation code in PayPal I have given up on this subscription and assume it is lost (and refuse to pay for it twice) I have loads of saves SSG files, but they are dead now DELETED Last edited: 17/07/2024 at 18:21 by mjkerr Reason: None given Log in to reply |
| Subscribed loaded routes 17/07/2024 at 19:56 #157882 | |
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JamesN
1611 posts 
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We have unfortunately been down this road before mjkerr. https://www.SimSig.co.uk/Forum/ThreadView/52449 In this thread from 3½ years ago; you were informed then that you hadn't actually purchased a license for Central Scotland (or Edinburgh) and had been using the even then- discontinued free versions of those sims. Log in to reply |
| Subscribed loaded routes 19/07/2024 at 21:24 #157891 | |
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mjkerr
195 posts |
mjkerr in post 157878 said:Steamer in post 157877 said:Looking at your account, you only have a license for Cowlairs I still have the same issue, if not worse On loading Cowlairs is missing Is there an offline / download alternative method? DELETED Last edited: 19/07/2024 at 21:25 by mjkerr Reason: None given Log in to reply |
| Subscribed loaded routes 20/07/2024 at 08:54 #157892 | |
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Stephen Fulcher
2088 posts |
If you click “Check for Updates” on the Loader screen it will give you the option to download any sim you either do not have installed at all, or for which an update is available. When logged in, you will be able to fully play any freeware sim, or sim you own a licence for. Any other sims will open in demo mode for you to try out if you so desire. Log in to reply |
| Subscribed loaded routes 20/07/2024 at 12:33 #157895 | |
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Steamer
3997 posts |
mjkerr in post 157891 said:mjkerr in post 157878 said:Can you describe in a bit more detail what's happening?Steamer in post 157877 said:Looking at your account, you only have a license for Cowlairs From your other thread, you've been running Cowlairs and writing a timetable for it. The simulation won't disappear from the list unless you're deleting it somehow. "Don't stress/ relax/ let life roll off your backs./ Except for death and paying taxes/ everything in life.../ is only for now." (Avenue Q) Log in to reply |
| Subscribed loaded routes 26/07/2024 at 20:20 #157933 | |
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mjkerr
195 posts |
Steamer in post 157895 said:
Sequence of events - Start up PC Start SimSig On first load Cowlairs does not show up (trial short time limit only) Click on Update, no change Close SimSig Repeat the above until Cowlairs appears Eventually Cowlairs appears, shows as locked Select start and SimSig advises this is not permitted To resolve this, a shut down restart After this SimSig appears to load correctly, after which I can then proceed in the same way as Carlisle After purchasing Cowliars there were about three updates required, but now it seems excessive and the process seems to take about 20 minutes DELETED Log in to reply |
| Subscribed loaded routes 26/07/2024 at 21:37 #157934 | |
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Steamer
3997 posts |
mjkerr in post 157933 said:Steamer in post 157895 said:Thanks for describing that So the simulation is showing up, but you can only run the trial period. That's very different to it no showing at all. You don't need to run any updates as the simulation is installed on your PC. When you start SimSig, have you entered your user name and password into the Loader, and does a green tick appear, like in the image below?  If it doesn't, you'll need to make sure you're connected to the internet and you have entered your details correctly. Once you've got the green tick, the Cowlairs license should be available to use. If you don't have a reliable internet connection, you can lock the license to your computer. Ensure you're connected as described above, then click 'Start New Simulation', right-click Cowlairs on the list, and select 'Lock license to this machine'. You can then use Cowlairs on that PC without being connected to the internet. "Don't stress/ relax/ let life roll off your backs./ Except for death and paying taxes/ everything in life.../ is only for now." (Avenue Q) Last edited: 26/07/2024 at 21:40 by Steamer Reason: None given Log in to reply |
| Subscribed loaded routes 27/07/2024 at 18:03 #157945 | |
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mjkerr
195 posts |
Steamer in post 157934 said:
To start with this username and password are saved / always appear I can only view the free timetables / routes on loading Cowlairs fails to appear correctly, when I select this it shows as a limited trial When I attempted to run this today it takes about 40 minutes until it will allow me to run it in full mode I still get the warning of a locked program, which should not be the case (as far as I am aware) I have also now noticed one of my previous saves has failed and I had to go back and replace it all! This was 5Y01 with FX This suggests the timetable file is being overwritten on update I am at a complete loss on this I now have THREE copies of the timetable files, as this no longer makes any sense as I seem to keep losing any updates I make to live data DELETED Last edited: 27/07/2024 at 18:08 by mjkerr Reason: None given Log in to reply |
| Subscribed loaded routes 27/07/2024 at 18:07 #157946 | |
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mjkerr
195 posts |
mjkerr in post 157945 said:I still get the warning of a locked program, which should not be the case (as far as I am aware) I have five computers, is this the issue? I make payment on one and then run the program on another DELETED Last edited: 27/07/2024 at 18:09 by mjkerr Reason: None given Log in to reply |
| Subscribed loaded routes 27/07/2024 at 20:48 #157950 | |
Hap
1048 posts |
mjkerr in post 157946 said:mjkerr in post 157945 said:Hi, If you could go to "My Account" under your username on the website and hit "manage my licenses", can you see a tab to request unlock?I still get the warning of a locked program, which should not be the case (as far as I am aware) Thanks Craig How to report an issue: www.SimSig.co.uk/Wiki/Show?page=usertrack:reportanissue Log in to reply |
| Subscribed loaded routes 28/07/2024 at 12:42 #157958 | |
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Stephen Fulcher
2088 posts |
mjkerr in post 157946 said:mjkerr in post 157945 said:Can you send a screenshot of the login screen on the loader?I still get the warning of a locked program, which should not be the case (as far as I am aware) Log in to reply |
| Subscribed loaded routes 18/08/2024 at 11:25 #158228 | |
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mjkerr
195 posts |
Stephen Fulcher in post 157958 said:Can you send a screenshot of the login screen on the loader? This issue appears to have resolved itself in the last two weeks As soon as the routes appear I am able to acces Cowlairs without any problem now DELETED Log in to reply |
| Subscribed loaded routes 28/08/2024 at 08:09 #158335 | |
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mjkerr
195 posts |
Steamer in post 157877 said:Looking at your account, you only have a license for Cowlairs- did you use a different user name to purchase Central Scotland? Screenshot as requested  Post has attachments. Log in to view them. DELETED Log in to reply |
| Subscribed loaded routes 28/08/2024 at 08:23 #158336 | |
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JamesN
1611 posts
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You say you have 5 computers previously in the thread, is Cowlairs open (and therefore your license in use) on one of those other computers?
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| Subscribed loaded routes 28/08/2024 at 10:37 #158338 | |
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mjkerr
195 posts |
JamesN in post 158336 said:You say you have 5 computers previously in the thread, is Cowlairs open (and therefore your license in use) on one of those other computers? The program is installed on two of the five Only one is in use at any time The screenshots are from the main computer Sometimes it returns locked The next time it returns licence does not exist The timetables are copied to the second computer which are then copied back a few days later DELETED Log in to reply |
