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Download Problem

You are here: Home > Forum > General > General questions, comments, and issues > Download Problem

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Download Problem 31/01/2010 at 20:48 #634
Steamer
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3985 posts
Hi.

I've just tried to download Kings Cross, but when the download bar was at 99%, a box came up saying something like

Error
cannot copy [Sim]
please make sure the disk is not full or write- protected.

I tried various other sims, some found on the wiki, downloaded to a different folder on my computer and still the box came up.
I don't know wheteher this is my computer, the download or a virus at either end.

Any help much appreciated

"Don't stress/ relax/ let life roll off your backs./ Except for death and paying taxes/ everything in life.../ is only for now." (Avenue Q)
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Download Problem 31/01/2010 at 20:48 #6367
Steamer
Avatar
3985 posts
Hi.

I've just tried to download Kings Cross, but when the download bar was at 99%, a box came up saying something like

Error
cannot copy [Sim]
please make sure the disk is not full or write- protected.

I tried various other sims, some found on the wiki, downloaded to a different folder on my computer and still the box came up.
I don't know wheteher this is my computer, the download or a virus at either end.

Any help much appreciated

"Don't stress/ relax/ let life roll off your backs./ Except for death and paying taxes/ everything in life.../ is only for now." (Avenue Q)
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Download Problem 31/01/2010 at 20:54 #6368
Steamer
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3985 posts
Sorry, before anyone asks the exact text in the box is:

Cannot copy [SIM]: Access is denied
Make sure the disk is not full or write- protected and the file is not already in use.

I clicked 'OK'and a box came up asking if I wanted to cancel the download. 'NO' resulted in the same error mesage, 'YES', obviously, canceled the download.

"Don't stress/ relax/ let life roll off your backs./ Except for death and paying taxes/ everything in life.../ is only for now." (Avenue Q)
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Download Problem 31/01/2010 at 23:29 #6373
GeoffM
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6376 posts
You don't mention which browser you are using so this is a general explanation. When the browser starts downloading a file it puts it in a temporary folder, often with an obscure filename, partly to reduce the risk of you opening it before it's finished downloading. When the file has completed downloading the browser then attempts to copy it from the temporary folder into the folder you initially selected. So as far as SimSig is concerned, it has downloaded successfully but It sounds like it is this copying process within your PC which is failing. As to why, it could be quite a few things - e.g. insufficient disc space, virus scanner reporting a false positive, or you don't have permissions to the destination folder. Try a download from a different website and see whether the results are the same.
SimSig Boss
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Download Problem 05/02/2010 at 19:14 #6460
Steamer
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3985 posts
Thanks, I'll have a look. By the way, I'm using Internet Explorer 8
"Don't stress/ relax/ let life roll off your backs./ Except for death and paying taxes/ everything in life.../ is only for now." (Avenue Q)
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Download Problem 05/02/2010 at 19:29 #6461
Sacro
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1171 posts
I'd recommend a different browser (not just for this specifically but in general), IE is pretty bad.
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Download Problem 06/02/2010 at 18:58 #6475
Steamer
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3985 posts
I don't know about changing browser, however the problem has now cleared.
"Don't stress/ relax/ let life roll off your backs./ Except for death and paying taxes/ everything in life.../ is only for now." (Avenue Q)
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