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Problems with licences

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Problems with licences 20/09/2016 at 15:07 #85153
Cookey84
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1 posts
Hello

I tried to purchase Leeds NW/Ardsley the other day and it wouldnt purchase so i have tried again today and sucessfully purchased it using PayPal. I have a reciept but the license Manager wont update and when i use updater to download this route it keeps telling me that .sim file doesnt exist to download please help!

Martin

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Problems with licences 20/09/2016 at 15:19 #85154
headshot119
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4869 posts
Cookey84 said:
Hello

I tried to purchase Leeds NW/Ardsley the other day and it wouldnt purchase so i have tried again today and sucessfully purchased it using PayPal. I have a reciept but the license Manager wont update and when i use updater to download this route it keeps telling me that .sim file doesnt exist to download please help!

Martin
There's some issues with the Loader updater since the site migrated. I'm afraid that there's not much I can do other than to say be patient whilst GeoffM and the team fix it.

"Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer
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The following user said thank you: Cookey84
Problems with licences 21/09/2016 at 08:56 #85174
derbybest
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274 posts
Ok - i have done as requested and changed my password and given some time for the website to be sorted. It now says that i do not have any licences for any of my sims. Do i need to unallocate them and then reallocate them? - any ideas or do i need to wait a little longer?

Chris

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