Loader version 4.0.31.0

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Loader version 4.0.31.0 30/06/2014 at 06:35 #62290
Haraubrad
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103 posts 		Hi
I try to update to the above version only to find that Norton Anti Virus says that the file is dangerous and deletes the loader.
I then have to download the system files again.
Any ideas?
Aubrey
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Loader version 4.0.31.0 30/06/2014 at 07:53 #62291
Sacro
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1171 posts 		Don't use Norton? It's known to have rather suspect detection.
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Loader version 4.0.31.0 30/06/2014 at 09:54 #62298
Haraubrad
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103 posts 		Had no problems before. It allows the previous version ok.
Aubrey
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Loader version 4.0.31.0 30/06/2014 at 10:02 #62300
headshot119
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4869 posts 		You need to add an exception in Norton to allow the new version through. Not sure how you do this as I don't use Norton.
"Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer
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Loader version 4.0.31.0 30/06/2014 at 10:19 #62302
onlydjw
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456 posts 		If it's like other firewalls, then you'll need to add an exception for the SimSig loader, license manager, both refresher programs and any of the old exe sims individually to allow full SimSig operation to work without your firewall complaining.
God bless, Daniel Wilson
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Loader version 4.0.31.0 30/06/2014 at 11:38 #62306
Stephen Fulcher
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2089 posts 		Not using Norton totally would be a bit extreme, but it is a bit of a pain when it comes to the updater.

I did find a way around this on my old laptop, but cannot off the top of my head remember how. There is an option somewhere to "undo" the auto-deletion.

I did raise a ticket on the issue tracker for this problem as it cannot be that uncommon. Norton is quite a common anti-virus system so I would imagine a few users will have the trouble I had. Geoff was looking into it. The problem is often down to the fact that relatively few people download and use SimSig, so the anti-virus programmes treat it as a threat because they know nothing about it.
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Loader version 4.0.31.0 30/06/2014 at 17:17 #62327
GeoffM
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6380 posts
Online 		Interestingly I ran a couple of different versions of the Loader through a website that checks files against 54 antivirus programs. Nothing triggered a false positive.

I have a solution which is to digitally sign all the exes (only the installers are currently signed). That might keep some AV programs calmer.
SimSig Boss
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Loader version 4.0.31.0 30/06/2014 at 17:45 #62328
whitetigger
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25 posts 		I also had this problem using Norton.
The steps to add the exclusion are as follows (I'm using Norton Internet Security v21.3.0.12)
- Load up the main screen
- Click 'settings' on the top menu
- Click 'Configure [+]' next to 'Items to exclude from Auto-Protect, SONAR and Download Intelligence Detection'
- Click the drop down button next to 'Add' and select 'Folder'
- Navigate to your Simsig folder in program files and select that one
- Repeat process and add Simsig folder in Public Documents

Since I added the exclusion, it hasn't complained at any files downloaded from the site.

Hope this helps
Matt (WT)
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Loader version 4.0.31.0 30/06/2014 at 17:54 #62329
arabianights
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138 posts 		" said:
Interestingly I ran a couple of different versions of the Loader through a website that checks files against 54 antivirus programs. Nothing triggered a false positive.

I have a solution which is to digitally sign all the exes (only the installers are currently signed). That might keep some AV programs calmer.
Not saying it's the case, cause I dunno which site you used, but a lot of these don't really do it, they just pretend to (or are running against McAffee for MSDOS 4 etc)!

An amusing mostly related article that may be enjoyed: http://successfulsoftware.net/2007/08/16/the-software-awards-scam/

And another related article on automated virus scanning - this time by the "baddies" - they call it crypting: http://krebsonsecurity.com/2014/05/antivirus-is-dead-long-live-antivirus/

Dunno how the loader works but if it's using late binding on downloaded components, which it likely is, then you can see why that would set off a sufficiently paranoid heuristic...
Last edited: 30/06/2014 at 17:57 by arabianights
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Loader version 4.0.31.0 30/06/2014 at 19:48 #62333
GeoffM
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6380 posts
Online 		" said:
Dunno how the loader works but if it's using late binding on downloaded components, which it likely is, then you can see why that would set off a sufficiently paranoid heuristic...
Late binding on its own is perfectly normal (runtime libraries). SimSig doesn't produce/use any of its own DLLs so there is no late binding on downloaded content.

One common problem is where the AV/AM software incorrectly tags a block of code that it has seen in a virus-laden program and that block of code is actually common to a lot of software. The other problem is where the AV/AM flags up software that it thinks is a bit iffy but doesn't really know, but scares the user anyway - which in itself is detrimental, both to the genuine software, and to the AV/AM for flagging so many false positives.
SimSig Boss
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