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den

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den 19/02/2017 at 18:46 #93224
den 36 posts	hi recent windows update has taken out my edinboro sim have done a complete re install of SimSig version downloads fine but not able to get license but no joy not even allowed a demo not shown in loader cant access license manager error pops up filled a form in just over a week ago tried to do another today but validation answer not working your help would be appreciated thanks den Log in to reply

den 19/02/2017 at 18:56 #93225
Steamer 3985 posts	Quote: but not able to get license but no joy Is the License showing in the License Manager, and if so, is it shown as being allocated to the machine you're using or another? Quote: not shown in loader cant access license manager error pops up filled a form in just over a week ago tried to do another today but validation answer not working your help would be appreciated Edinburgh isn't a Loader simulation, so it won't show up there. There should be a shortcut to it in Start-> Program Files-> SimSig. What error pops up when you attempt to open the License Manager? "Don't stress/ relax/ let life roll off your backs./ Except for death and paying taxes/ everything in life.../ is only for now." (Avenue Q) Log in to reply

den 20/02/2017 at 20:20 #93239
mcnab 7 posts	hi sorry for delay lappy was at work error message gone but says no license or expired only item in license manager is for my other paid sim [ new st ] which works fine and shows in loader too no mention at all of edinboro sim Log in to reply

den 20/02/2017 at 20:26 #93240
headshot119 4869 posts	mcnab in post 93239 said: hi sorry for delay lappy was at work error message gone but says no license or expired only item in license manager is for my other paid sim [ new st ] which works fine and shows in loader too no mention at all of edinboro sim That'll be because you have two accounts, registered to two different email addresses. You need to log in with your "den" account to get your Edinburgh license. Your "mcnab" account contains your Birmingham New Street license. Do you want your two accounts merged? I'm sure GeoffM could arrange that. Just let us know which username you want to keep. "Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer Log in to reply

den 20/02/2017 at 20:34 #93241
mcnab 7 posts	have checked my main pc and it appears I have lost west hampstead sim too main pc says edinboro is allocated to another machine [ this would be my lappy Log in to reply

den 20/02/2017 at 20:38 #93242
mcnab 7 posts	I think a merge would be a good idea using the " den " account can you look into west hampstead for me and merge to it as well cheers Log in to reply

den 20/02/2017 at 20:39 #93243
mcnab 7 posts	different accounts probably when I forgot details and just made another one Log in to reply

den 20/02/2017 at 21:45 #93245
Steamer 3985 posts	mcnab in post 93242 said: can you look into west hampstead for me and merge to it as well In case Karl or Geoff need to know, was West Hampstead bought under 'den', 'mcnab' or a third account? If the latter, what was the account name? For future reference, you can recover your user name and password yourself, provided you know the e-mail address you used when creating your account. "Don't stress/ relax/ let life roll off your backs./ Except for death and paying taxes/ everything in life.../ is only for now." (Avenue Q) Log in to reply

den 20/02/2017 at 22:32 #93246
headshot119 4869 posts	Steamer in post 93245 said: mcnab in post 93242 said: can you look into west hampstead for me and merge to it as well In case Karl or Geoff need to know, was West Hampstead bought under 'den', 'mcnab' or a third account? If the latter, what was the account name? For future reference, you can recover your user name and password yourself, provided you know the e-mail address you used when creating your account. IT appears there is a third account! "lol" which the West Hampstead license is attached to. "Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer Log in to reply

den 21/02/2017 at 08:23 #93247
mcnab 7 posts	forgotabout lol can you merge all under the "den" account all probably under the @sky.com email Log in to reply

den 21/02/2017 at 08:29 #93248
mcnab 7 posts	although the Hotmail.com seems to jog something too Log in to reply

den 21/02/2017 at 18:48 #93270
headshot119 4869 posts	All your licenses are now under your "den" account, I've marked the "mcnab" and "lol" accounts as inactive. "Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer Log in to reply The following user said thank you: Peter Bennet

den 21/02/2017 at 20:42 #93277
den 36 posts	hi have duly noted the changes made by you & your team cannot thank you all enough lessons learnt den Log in to reply The following users said thank you: headshot119, Peter Bennet