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un lock 25/02/2025 at 15:04 #160278
den
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45 posts
hi

i would like to re allocate my licenses to another machine

could you unlock them for me

[ was on an old device ]

thanks den

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un lock 25/02/2025 at 15:10 #160279
eps125
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197 posts
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You can request your licenses to be unlocked by clicking "Request Unlock" if it appears next to any license on this page.

If there are no buttons to "Request Unlock" then it means none of the licenses are currently locked and instead you may need to try logging into the loader.

Kind Regards,

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un lock 26/02/2025 at 15:53 #160291
den
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45 posts
cheers
will take a look

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un lock 26/02/2025 at 16:08 #160292
den
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45 posts
cheers
will take a look

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un lock 27/02/2025 at 13:00 #160298
den
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hi
went to that page
none showed as allocated

then went to the loader right clicked them

but option to allocate not there

all are greyed out

am i missing something here

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un lock 27/02/2025 at 13:03 #160299
den
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45 posts
forgot to say

they all have play in demo only
thanks

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un lock 27/02/2025 at 13:36 #160300
eps125
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197 posts
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den in post 160299 said:
forgot to say

they all have play in demo only
thanks
You need to ensure you log into the loader. When you open the loader at the bottom there is a username and password box which need to be filled in and have the green tick present.


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un lock 01/03/2025 at 15:32 #160328
den
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45 posts
thanks will give it a go
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un lock 02/03/2025 at 09:30 #160339
den
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45 posts
hi logged in got green tick hadnt realised i had to do that
have normally just dived in and played

went to my games
right clicked
got an option to request license unlock

do i just follow and request to unlock

thanks for help

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un lock 05/03/2025 at 18:53 #160355
den
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45 posts
hi
thanks for all your help and tweaking

was able to allocate to new device for all my games

all work great

many thanks
den

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